Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Residential Counslor/Group Leader
New Beginnings
2024.01 - Current
My daily tasks as a residential counslor/group leader include supervising youth ages 11-17 in DOC/DSS custody and creating engaging groups that help the youth learn about a wide range of categories such as nutrition, health, and wellness along with spiritual and cultural groups.
Manager
Buffalo Wings and Rings
2020.08 - 2023.04
Adhered to safe work practices, food safety regulations, and corporate guidelines.
Performed cash handling activities and secured nightly bank deposits.
Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
Utilized upselling techniques to maximize revenue and increase customer satisfaction.
Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
Motivated staff to perform at peak efficiency and quality.
Managed staff schedules and maintained adequate coverage for all shifts.
Manager/Stylist
Great Clips
2016.05 - 2022.07
Maintained general appointment calendar and set shift schedules.
Coached and trained employees to optimize performance and achieve demanding business objectives.
Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
Controlled inventory by tracking expenses, purchases, and shelf stock.
Handled employee scheduling and coverage needs during business hours.
Managed cash flow, business transactions, banking, and accounting processes.
Cut and styled hair for both male and female customers of all ages according to individual preferences and latest styles.
Oversaw salon employee performance, facility cleanliness, and sales.
Delegated workplace responsibility to appropriate staff.
Evaluated employee performance through close observation and performance rubrics.
Little Sport's Daycare
Shanna Hoven
2013.05 - 2014.08
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Taught children to organize toys, wash hands, and share by leading by example.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Education
Cosmetology
Lake Area Technical Institute
Watertown, SD
12.2015
High School Diploma -
Leola High School
Leola, SD
05.2013
Skills
Leadership
Time management
Communication skills
Employee Development
Performance monitoring
Relationship Building
Schedule Coordination
Certification
CPR certified
Med certified
SCM trained
MRT facilitator
Narcan trained
Timeline
Residential Counslor/Group Leader
New Beginnings
2024.01 - Current
Manager
Buffalo Wings and Rings
2020.08 - 2023.04
Manager/Stylist
Great Clips
2016.05 - 2022.07
Little Sport's Daycare
Shanna Hoven
2013.05 - 2014.08
Cosmetology
Lake Area Technical Institute
High School Diploma -
Leola High School
CPR certified
Med certified
SCM trained
MRT facilitator
Narcan trained
Similar Profiles
Katrina RossonKatrina Rosson
Preschool Teacher at New BeginningsPreschool Teacher at New Beginnings