Lupita Escobedo
Sale Stylist
Santa Ana,CA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
7
7
years of professional experience
Work History
Boutique Sales Associate
Camilla
03.2023 - Current
- Promoted a positive shopping environment by addressing customer concerns promptly and professionally.
- Increased boutique sales by providing excellent customer service and product knowledge.
- Maintained an organized sales floor to facilitate smooth customer experience and efficient operations.
- Developed a loyal clientele base by offering tailored styling recommendations based on individual preferences.
- Contributed to the store''s success by staying informed about fashion trends and industry developments.
Sales Supervisor
Macys
09.2022 - 02.2023
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Onboarding Coordinator
Macys Department Store
09.2021 - 01.2023
- Collaborated with managers to identify and address employee relations issues.
- Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
- Created smooth onboarding processes to help new hires adjust to company policies, procedures and processes.
- Assisted with writing job postings and job descriptions for boards.
- Trained new hires in technology required to access company systems and complete job tasks.
- Developed customized training materials tailored to individual roles and responsibilities within the organization.
Beauty Advisor
Channel Macys
09.2018 - 04.2021
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Skills
- Experience, effective listener
- Sales Expertise
- Money Handling
- Excellent People Skills
- Store Displays
- Restocking Procedures
- Revenue Growth
- Cash Handling Accuracy
- Time Management
- Sales Trends
- Multitasking Strengths
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Boutique Sales Associate
Camilla
03.2023 - Current
Sales Supervisor
Macys
09.2022 - 02.2023
Onboarding Coordinator
Macys Department Store
09.2021 - 01.2023
Beauty Advisor
Channel Macys
09.2018 - 04.2021
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