Sara Floyd
Capron,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Owner
Bales And Floyd Trucking LLC
04.2023 - Current
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Established foundational processes for business operations.
- Evaluated suppliers to maintain cost controls and improve operations.
Dispatcher
KCA Logistics
09.2022 - 07.2023
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
- Directed dispatching, routing, and tracking of [Number] fleet vehicles.
- Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Scale House Operator
Titan America
04.2019 - 05.2021
- Operated weigh scales and issued tickets when necessary.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Maintained tidy work area to reduce likelihood of accidents.
- Answered customer calls professionally and routed to appropriate person.
- Greeted customers and provided excellent service to internal and external clients.
- Dispatched orders to drivers for efficiency.
- Used [Software] to track products as they arrived at and departed from facility.
- Followed up with customers to handle delays or other issues.
- Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.
Education
Associate of Arts - Computer Office Technology
Las Vegas College
Las Vegas, NV08.2007
High School Diploma -
Southampton High School
Courtland, VA06.1995
Skills
- Staff Training
- Sales Leadership
- Client Service
- Customer Relations
- Verbal and Written Communication
- Business Administration
- Quality Management Systems
- Quality Control Planning
- Accounts Payable and Accounts Receivable
Timeline
Owner
Bales And Floyd Trucking LLC
04.2023 - Current
Dispatcher
KCA Logistics
09.2022 - 07.2023
Scale House Operator
Titan America
04.2019 - 05.2021
Associate of Arts - Computer Office Technology
Las Vegas College
High School Diploma -
Southampton High School
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