Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Owner
Bales And Floyd Trucking LLC
04.2023 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Established foundational processes for business operations.
Evaluated suppliers to maintain cost controls and improve operations.
Dispatcher
KCA Logistics
09.2022 - 07.2023
Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Directed dispatching, routing, and tracking of [Number] fleet vehicles.
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.
Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Scale House Operator
Titan America
04.2019 - 05.2021
Operated weigh scales and issued tickets when necessary.
Complied with safety regulations to avoid potential injuries and support company goals.
Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
Maintained tidy work area to reduce likelihood of accidents.
Answered customer calls professionally and routed to appropriate person.
Greeted customers and provided excellent service to internal and external clients.
Dispatched orders to drivers for efficiency.
Used [Software] to track products as they arrived at and departed from facility.
Followed up with customers to handle delays or other issues.
Documented measurements, inspections and test results in electronic logbooks and spreadsheets to enable tracking and maintain accurate records.