Sara Galvan

Fort Worth,TX

Summary

Motivated professional with extensive experience in customer service, sales and administrative tasks.

Overview

years of professional experience

Work History

Administrative Assistant

IT Works Computers & Networking

Fort Worth, TX

02.2008 - 09.2024

Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Volunteered to help with special projects of varying degrees of complexity.
Managed filing system, entered data and completed other clerical tasks.
Maintained inventory of office supplies and placed orders.
Assisted coworkers and staff members with special tasks on daily basis.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Excellent communication skills, both verbal and written.
Resolved problems, improved operations and provided exceptional service.
Self-motivated, with a strong sense of personal responsibility.
Paid attention to detail while completing assignments.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Castleberry High School, Fort Worth, TX

05.1997

Completed AP course in English
Completed AP course in Language Arts

Skills

Customer Service adept in De-Escalation Techniques & Conflict resolution to reach a resolution clients feel good about
Critical Thinking and Active Listening skills utilized to assist customers in product selection
Team player who enjoys collaborating with co-workers creating a culture of positivity with eagerness to interact positively with customers
Computer Proficiency including Microsoft PowerPoint / Word

Office Administration & management
Professional telephone demeanor
Strong problem solver
Data Entry and Appointment Scheduling

Work Availability

monday

tuesday

wednesday

thursday

friday

saturday

sunday

morning

afternoon

evening

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Timeline

Administrative Assistant - IT Works Computers & Networking

02.2008 - 09.2024

Castleberry High School - High School Diploma,