Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sara Gebregorgis

Minneapolis,MN

Summary

Highly skilled, dedicated, and hardworking with at least 9 years of experience. Fluent in multiple speaking languages (Arabic, English, Amharic), which makes me a strong communicator with excellent organizational and time management skills. Able to work in frameworks and technologies, capable of ramping up quickly and efficiently. Skilled in performing a wide range of manual tasks, demonstrating strong physical stamina, and attention to detail.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Ambassador

Clear Airport
Minneapolis, MN
03.2024 - Current
  • Effectively engaged with travelers at the airport to promote Clear's services, significantly enhancing customer interest and sign-ups.
  • Fostered positive relationships with airport staff and travelers, enhancing Clear's reputation for exceptional customer service.
  • Provided thorough demonstrations and explanations of Clear's expedited security process, ensuring customers understood the benefits and value.

Agent Representative

Spirit Airlines Inc.
Minneapolis, MN
11.2024 - 07.2025
  • Verified identification documents such as passports or driver's licenses.
  • Resolved conflicts between passengers using effective interpersonal skills.
  • Ensured accurate completion of passenger documentation such as tickets, boarding passes, customs forms.

Barista

Snelling Cafe
Minneapolis, MN
12.2022 - 08.2023
  • Maintained a clean and organized dining area for optimal guest experience.
  • Greet and seat guests in a prompt and courteous manner, providing menus and offering recommendations on food and beverage selections.
  • Effectively manage a section of tables, ensuring timely service and attending to guests' needs throughout their dining experience.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Inmate Records Clerk

Al Shumais Detention Centre
Jeddah, Saudi Arabia
02.2021 - 12.2022
  • I was authorized to input data about sentenced individuals and communicate with them professionally through my bilingual language.
  • I made use of my ability to speak two languages to interact with a variety of people who were engaged in criminal activity. This allowed me to accurately record their information in official records for more openness and clarity.
  • Contributed to a reduction in paperwork errors through meticulous attention to detail during document review processes.

Education

Associate of Applied Science - Computer Software Development

Minneapolis Community and Technical College
Minneapolis, MN

High School Diploma -

Ethiopian International School
Jeddah, Saudi Arabia

Certificate - Nursing Aide course, Patient Care Assistant, Extensive Caregiver

Total Care International
Jeddah, Saudi Arabia

Skills

  • Customer Relations
  • Upselling Techniques
  • Cash Handling
  • Microsoft Excel
  • Microsoft Word
  • Multi-tasking
  • Customer engagement

Certification

  • CPR and First Aid Certification
  • Digital Marketing & E-commerce Certificate (Google Certificate)

Timeline

Agent Representative

Spirit Airlines Inc.
11.2024 - 07.2025

Ambassador

Clear Airport
03.2024 - Current

Barista

Snelling Cafe
12.2022 - 08.2023

Inmate Records Clerk

Al Shumais Detention Centre
02.2021 - 12.2022

Associate of Applied Science - Computer Software Development

Minneapolis Community and Technical College

High School Diploma -

Ethiopian International School

Certificate - Nursing Aide course, Patient Care Assistant, Extensive Caregiver

Total Care International