Sara Giraldo

As a Marketing Assistant/Server at Inca Social restaurant in Vienna, VA since January 2021, I have developed a diverse skill set that has allowed me to contribute to the success of our marketing initiatives.

• responsible for promoting Inca Social's unique dining experience to potential customers. By memorizing over 20 items on the menu, I have been able to effectively communicate the distinct offerings of our restaurant, capturing the attention of our target audience and generating interest.
• Handling conflicts with customers and consistently resolved issues to maintain a high customer satisfaction rate of 90%.
• ability to understand and address customer concerns has not only ensured their satisfaction but has also strengthened our brand reputation in the market.
• product knowledge to offer personalized solutions and recommendations, fostering a sense of trust and enhancing the customer experience.

• Multitasking: Develop the ability to handle multiple tasks simultaneously while maintaining accuracy and attention to detail.
• Developed administrative processes to achieve organizational objectives and improve office efficiency
• Familiar with basic Excel functions, such as data entry and simple formulas.