Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Goodnow

Vero Beach,FL

Summary

Dedicated and organized candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Seeking a challenging management position where I can utilize my expertise in operational excellence, and drive success.

Overview

16
16
years of professional experience

Work History

Overnight Manager

Wal-Mart Supercenter
08.2018 - Current
  • Oversaw a team of 30 to 50 associates at a time.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Provided ongoing training opportunities to develop team members'' skills, empowering them for career advancement within our company.
  • Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
  • Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Implemented loss prevention measures during overnight hours, minimizing theft incidents and maintaining store security.
  • Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Created detailed project plans outlining goals, timelines, resources, and budgets to ensure alignment with company objectives.
  • Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
  • Reviewed, implemented and updated company records related to team activities for future reference.
  • Promoted high standards through personal example to help each member understand expected behaviors and standards.
  • Frequently inspected production area to verify proper equipment operation.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Promoted positive work environments by fostering teamwork, open communication, and employee recognition initiatives.
  • Worked effectively in fast-paced environments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Supervisor of Operations

CVS/Pharmacy
04.2008 - 10.2017
  • Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Coordinated cross-functional teams, ensuring successful completion of projects and meeting deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Supervised ongoing daily production phases.
  • Trained and mentored new team members to ensure adherence to company standards and procedures, as well as a smooth onboarding process and seamless integration into our team.
  • Managed daily cash transactions accurately, reducing discrepancies in financial reports while adhering to strict security protocols.
  • Enhanced customer satisfaction with exceptional service and prompt resolution of concerns.
  • Effectively prioritized tasks and organized workflow to increase efficiency.
  • Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
  • Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
  • Proven ability to learn quickly and adapt to new situations.
  • Kept high average of performance evaluations.

Education

High School Diploma -

West Deptford High School
West Deptford, NJ
06.2008

Skills

    Analytical Thinking

  • Team Building and Development
  • Process Improvement
  • Data Analysis
  • Multitasking Abilities
  • Organizational Skills
  • Problem Resolution
  • Supervision and leadership
  • Time Management
  • Friendly, Positive Attitude
  • Team Management
  • Idea Development and Brainstorming

Timeline

Overnight Manager

Wal-Mart Supercenter
08.2018 - Current

Supervisor of Operations

CVS/Pharmacy
04.2008 - 10.2017

High School Diploma -

West Deptford High School

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Sara Goodnow