Inside Sales Manager
Sara Greek
Scientific Games
Aurora,CO
19
years of professional experience
A resolute, detail-oriented professional with a record of meeting organizational goals through well-organized practices, excelling under pressure, and adapting quickly to changing priorities. Experienced in coordinating facility maintenance, scheduling repairs and deliveries, and managing inventory to keep daily operations running smoothly. Recognized for a strong work ethic, the ability to resolve complex problems, and building positive working relationships with team members and service providers. Demonstrates effective multitasking and organizational skills in fast-paced environments.
Work History
Inside Sales Manager
3 Years 5 Months- Led team to set and achieve metrics for sales growth and relationship building.
- Handled inbound and outbound calls, addressed profile questions, processed orders, and collaborated with state employees and retail owners, consistently exceeding quarterly goals. Trusted point of contact for team members seeking guidance on procedures, policies, and next steps.
- Proven track record managing inventory for numerous retailers, specializing in the fulfillment of the Colorado Lottery's scratch ticket orders.
- Analytical approach to daily inventory analysis, guaranteeing retailers have the required ticket stock for seamless business operations. Proficient in handling inbound calls related to account changes from retail business analysts.
- Coordinated repairs and managed deliveries for facility maintenance.
Claims Representative
1 Year- Processed large volumes of claims in a fast-paced environment, interviewing policyholders to verify information and gather additional details.
- Examined reports, accounts, and evidence to determine integrity and accuracy of information.
- Oversaw recovery processes for claims, subrogation, and salvage at the company. Checked level and type of coverage and evaluated contracts.
- Coordinated communications between providers and clients to efficiently schedule work related to claims.
- Followed up with customers on unresolved issues to ensure satisfaction and resolution.
- Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
Hairstylist/Customer Service
6 Years- Coordinated customer appointments and adjusted schedules to fulfill customer demands effectively.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Delivered wet styling, thermal styling, permanent waving, and hair relaxing services, documenting customer preferences for personalized future visits.
- Balanced cash drawer daily, ensuring financial accuracy, and processed payments to facilitate prompt customer service. Managed Payroll and oversaw procurement of supplies
Education
High School Diploma
Some College (No Degree) - Business
Skills
Sales strategy
KPI achievement
Inside sales
Sales tracking
Order processing
Inventory management
Inside sales support
Client relations
Account management
Client support
Team leadership
Administrative skills
Policy compliance
Documentation review
Incident analysis
Problem solving
Accomplishments
- Global Employee of the Year
Timeline
Inside Sales Manager
Scientific Games
06.2023 - CurrentRead More
Claims Representative
Amica Insurance
01.2019 - 01.2020Read More
Hairstylist/Customer Service
Bella Luna
01.2008 - 01.2014Read More
William Smith High School
High School Diploma
Read More
Colorado State University
Some College (No Degree) from Business
Read More