Motivated second-year Media and Professional Communications student with hands-on experience in leadership, training, and customer service. Skilled at communication, teamwork, and organization, with a proven ability to mentor peers and manage projects in fast-paced environments. Excited to apply my skills in strategic thinking, branding, and digital communication to support community-focused initiatives.
Overview
5
5
years of professional experience
Work History
Team Member
Wushiland Boba
01.2025 - Current
Collaborated with team to maintain high standards of customer service and satisfaction.
Assisted in daily operations, ensuring adherence to safety protocols and procedures.
Engaged with customers to address inquiries, providing timely assistance and product information.
Adapted quickly to changes in tasks and priorities within a fast-paced environment.
Train and mentor new employees, ensuring consistent quality and customer service standards.
Stock Associate
Redner's Warehouse Markets
06.2024 - 07.2025
Organized stock shelves to maintain optimal product availability and visibility.
Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
Operated material handling equipment safely to transport goods throughout the warehouse.
Collaborated with team members to streamline restocking processes and improve efficiency.
Assisted customers with inquiries, providing accurate information and solutions.
Shift Manager
Valley Drive In Tastee Freeze
04.2021 - 07.2025
Supervised daily operations and managed part-time staff during shifts.
Trained team members on operational procedures and customer service excellence.
Promoted a positive work environment through open communication and constructive feedback.
Checked and monitored inventory levels to reorder items.
Handled cash and electronic payments, ensuring accuracy in financial transactions.
Education
Bachelor of Arts - Media And Professional Communications
University of Pittsburgh
Pittsburgh, PA
05-2028
Skills
Teamwork and collaboration
Problem-solving
Organization & Time Management
Customer Service & Communication
Leadership & Training
Experienced in Word, Excel, PowerPoint, and Outlook
Timeline
Team Member
Wushiland Boba
01.2025 - Current
Stock Associate
Redner's Warehouse Markets
06.2024 - 07.2025
Shift Manager
Valley Drive In Tastee Freeze
04.2021 - 07.2025
Bachelor of Arts - Media And Professional Communications