Sara Guevara
Columbia,USA
Summary
Bilingual, dynamic and versatile professional with experience across emergency medical services, loss prevention investigations, customer engagement, and team leadership. Known for strong clinical judgment, sharp situational awareness, and the ability to stay calm and decisive under pressure. Skilled in surveillance operations, conflict de-escalation,
and high-stakes problem-solving, with a proven record of integrity, reliability, and cross-functional teamwork. Brings a people-first approach, strong communication skills, and the adaptability to any platform in fast-paced, demanding environments.
Proficient in Microsoft Office Suite such as Excel, Word, PowerPoint and similar software applications.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assets protection support
The TJX Companies, Inc.
Maryland
12.2025 - Current
- Conducted investigations into external theft and organized retail crime, focusing on behavioral analysis and evidence collection.
- Trained store associates on floor surveillance and performed targeted audits. Trained associates on theft awareness, safety protocols, and loss prevention best practices.
- Conduct surveillance operations and support ORC investigations using CCTV, behavioral analysis, and evidence-based techniques.
- CCTV Monitoring
- Surveillance Operations
- Evidence Collection & Documentation
- Report Writing & Case Documentation
- Behavioral Analysis
- Shrink Reduction Strategies
- Audit & Compliance Monitoring
- Law Enforcement Collaboration
- De-escalation Techniques
Emergency Medical Technician
Montgomery County EMT
Silver Spring, MD
03.2025 - Current
- Administered emergency medical care to patients in various critical situations.
- Enhanced operational workflows by implementing efficient triage procedures during high-pressure scenarios.
- Developed and maintained accurate documentation of patient care activities for compliance purposes.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Para Educator
Hammond Elementary School
Maryland
08.2024 - 12.2024
- Developed individualized support plans to improve academic performance and student engagement.
- Supported teachers in managing classroom dynamics
- Student Engagement
- Individualized Learning Strategies
- Behavior Support
- Structured Learning Environment Management
Manager
McDonald's
Westminster MD
08.2022 - 01.2024
- Managed daily operations through organized scheduling and effective task delegation.
- Directed team efforts to advance service quality and operational flexibility.
- Team Leadership
- Staff Training & Coaching
- Scheduling & Task Delegation
- Performance Improvement
- Operational Oversight
- Communication & Coordination
- Problem-Solving & Decision-Making
Education
EMT - undefined
Maryland Fire and Rescue Institute
Howard County, MDPsychology
Carroll Community College
Westminster, MDHigh School Diploma - Certified in finances
Colegio Fundacion Colombia
Bogotá, Colombia 12.2019
Skills
- Conflict Resolution & De-escalation
- Surveillance & CCTV Monitoring, Loss Prevention & Investigations
- Customer service excellence
- Microsoft Office & Excel
- Bilingual
- Spanish: Native/Bilingual, English: Native/Bilingual, French: Elementary
- Leadership & Training
- Emergency response management, Basic life support
- Problem-Solving & Critical Thinking
- CPR and first aid
- Pre-hospital care
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Multitask
- Critical thinking
- Physical labor
- Physical security inspections
- Fast learner
- Adapting to Fast-paced environments
Certification
CPR Certification
Additional Information
Authorized to work in the US for any employer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Elementary
Timeline
Assets protection support
The TJX Companies, Inc.
12.2025 - Current
Emergency Medical Technician
Montgomery County EMT
03.2025 - Current
Para Educator
Hammond Elementary School
08.2024 - 12.2024
Manager
McDonald's
08.2022 - 01.2024
EMT - undefined
Maryland Fire and Rescue Institute
Psychology
Carroll Community College
High School Diploma - Certified in finances
Colegio Fundacion Colombia