Sara Hall
Toledo,OH
Summary
Dedicated and detail-oriented professional with over 5 years of diverse experience in team leadership, quality auditing, and high-volume customer service. Proven ability to maintain strict adherence to safety regulations and quality standards in fast-paced manufacturing and retail environments. Possesses exceptional interpersonal and communication skills, with a strong commitment to transitioning into healthcare as a supportive and compassionate Patient Care / Dialysis Technician.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Replay Games
Toledo, OH
01.2014 - 12.2016
- Supervised daily floor operations, maintaining high customer service standards and resolving complex inventory and service issues effectively.
- Managed store opening/closing procedures, cash handling, and accurately documented high-volume transaction records.
- Managed inventory levels and organized stock for gaming products and accessories.
- Welcomed and assisted diverse public demographic, fostering trust and providing attentive service to enhance customer experience.
Production Worker
Doyle Manufacturing
Toledo, OH
03.2010 - 08.2010
- Operated manufacturing equipment, ensuring safety and compliance with protective gear and safety protocols to maintain a secure work environment.
- Operated machinery to assemble components for various products.
- Inspected finished goods for quality and compliance with standards.
- Conducted visual inspections of completed plastic components to identify defects early, contributing to consistent quality standards.
- Maintained cleanliness and organization in the production area.
Auditor
Exel
Toledo
01.2006 - 01.2008
- Performed meticulous quality control audits on essential automotive parts, ensuring 100% compliance with plant standards.
- Utilized specialized tracking systems to log data accurately and reported discrepancies, preventing assembly line delays.
- Collaborated in a demanding, fast-paced industrial environment to ensure precision and uphold safety standards.
Lead Cashier
Sunoco Gas Station
Toledo, Ohio
01.2004 - 02.2006
- Delivered fast, friendly, and reliable customer service in a high-volume retail setting.
- Trained new cashiers on customer service and transaction processes to enhance customer experience.
- Managed cash register operations, ensuring accurate balancing of daily cash drawers.
- Assisted customers with fuel purchases and convenience store items, facilitating smooth transactions.
- Maintained clean, organized, and sanitary workstations in compliance with safety and health codes.
Cashier/Team Member
Wendy's
Toledo, OH
01.2003 - 01.2004
- Processed customer transactions with accuracy and speed in high-volume fast-food restaurant.
- Assisted customers with menu selections and special requests during peak hours.
- Multi-tasked effectively under pressure to fulfill guest requests while maintaining communication with the kitchen team.
- Ensured cleanliness and organization of cashier area, contributing to smooth operations.
Education
Central Catholic Hgh School
Toledo, OHSkills
Patient & Customer Relations: Active listening, conflict resolution, empathetic communication, and service excellence
Quality Assurance & Safety: Exceptional attention to detail, inventory auditing, regulatory compliance, and safety protocol adherence
Operations & Leadership: Team supervision, task prioritization, problem-solving, and efficient time management
- Process optimization
Timeline
Assistant Manager
Replay Games
01.2014 - 12.2016
Production Worker
Doyle Manufacturing
03.2010 - 08.2010
Auditor
Exel
01.2006 - 01.2008
Lead Cashier
Sunoco Gas Station
01.2004 - 02.2006
Cashier/Team Member
Wendy's
01.2003 - 01.2004
Central Catholic Hgh School