Sara Hernandez
Irving,TX
Summary
Meticulous Member Data Processor skilled in Microsoft Excel, document editing, and data conversion. Proven ability to manage member data efficiently and resolve issues, ensuring adherence to established protocols.
Overview
4
4
years of professional experience
Work History
Member Data Processor
Boy Scouts of America
Irving, TX
03.2024 - Current
- Provide support to registration and other member data processing within established protocols, ensuring that policies and procedures are followed to maintain the standards of leadership and Membership of the organization
- Maintain the organizations member database with all data points defined in the scope of services
- Validate and register all members and leaders for the BSA
- Submit new adult volunteers for a Criminal Background Check (CBC) and follow established notification protocol based on the CBC results
- Validate and process member data including membership applications, charter renewals, and data change requests
- Identify and follow through on issues
- Resolve the issue and communicate feedback to the Council Advocate(s) and/or Team Lead
- Escalate to the next level Council Advocate(s) and/or Team Lead depending on the severity of the situation
- Oversee the implementation of projects, member data entry and registration processes to ensure that policies, procedures and established protocols are followed
- Manage the criminal background check process for new adult leaders by properly filing a separate CBC scan to be submitted by the assigned processor
- Process council data change requests
- Participate in special projects and assignments
Assistant Manager
Charley's Grilled Subs
Irving, TX
12.2022 - 03.2024
- Assisted in daily operations, ensuring compliance with food safety standards and procedures.
- Trained new staff on customer service protocols and operational workflows.
- Coordinated inventory management, optimizing stock levels for efficiency and cost control.
- Implemented employee scheduling to enhance shift coverage and reduce labor costs.
Team Member
Charleys Philly Cheese Steak
Irving, TX
07.2022 - 12.2022
- Prepared high-quality sandwiches and sides, ensuring adherence to food safety standards.
- Operated kitchen equipment efficiently to optimize meal preparation times.
- Assisted in training new team members on operational procedures and customer service standards.
- Maintained cleanliness and organization of workstations to enhance workflow efficiency.
Education
Associate of Applied Science - Heath Sciences
Dallas College
Dallas, TX06.2028
Skills
- Microsoft Excel
- Document editing
- Data conversion
- Production
Languages
Spanish
Limited Working
Timeline
Member Data Processor
Boy Scouts of America
03.2024 - Current
Assistant Manager
Charley's Grilled Subs
12.2022 - 03.2024
Team Member
Charleys Philly Cheese Steak
07.2022 - 12.2022
Associate of Applied Science - Heath Sciences
Dallas College