To obtain a challenging position with a company that will offer an opportunity for career growth and utilize my skills in customer service administration: Enhance organizational efficiency. Meticulous excellent at juggling multiple tasks and working under pressure. Broad industry experience includes Healthcare, Finance.
Overview
33
33
years of professional experience
Work History
Cargo Control Agent
World Wide Flight Services
Boston, MA
10.2014 - Current
Expedite and route movement of incoming outgoing cargo and freight shipments in airline, trucking terminals and shipping. Took orders from customers and arranged pickup of freight and cargo for delivery to loading platform. Prepared and examined bill of lading to determine shipping charges and tariffs.
Patient Care Assistant/Nursing Assistant
Citywide Home Care Inc,/International Health Services
Boston, MA
09.2004 - Current
Assessment & Planning Care: Check and record vital signs, measure intake and input, observe patient response to care, report and record observations of patient's conditions.
Nutrition - Elimination needs: Feed patients provide fresh drinking water and nourishments, assist with bed pans, urinals and commodes, empty urine collection bags, assist with colostomy care, give enemas, observe faeces and urine monitor intake and input.
Mobility needs: Turn and position patients, provide range of motion exercises, transfer patients to wheelchair/stretcher.
Personal Hygiene & Grooming Duties: Bathe patients, provide nail and hair care assist with oral hygiene, provide denture care, assist with dressing and undressing.
Comfort & Anxiety Relief Duties: protect patient privacy and maintain confidentiality, keep call signals within patient's provide reach, answer call signal promptly, assist patients with communication, protect personal possessions, provide diversional activities, give backrubs prepare hot and cold applications.
Safety & Environmental Duties: Make beds, clean and care of equipment, carry out isolation precautions, practice medical asepsis and infection control, practice standard precautions, observe oxygen precautions.
Management & Efficiency Duties: Transport patients to their doctors appointments, pickup their medicines and food shopping, others services as needed.
Owner, Manager
Sea Side Gift Shop
San Diego, CA
10.1992 - 11.1997
Handled gift shop operation managing hours of work. Reorganizing attractive displays and kept gift shop fully stacked and clean.
Established and maintained record keeping systems and accounts for the gift shop developing Ms. Excel spreadsheet for daily, monthly, annual expense tracking and preparing pay roll, daily making bank deposit.
Education
Certificate - Nursing Assistant/First Aid and CPR
Red Cross
Cambridge, MA
2004
2-year Courses - Public Relations/Liberal Arts
Bunker Hill Community College
Boston, MA
1985-1987
High School Diploma - undefined
West Roxbury Highschool
Boston, MA
1984
Skills
Budgeting and Finance
Health care
Customer service
Multilingual
Accomplishments
VOLUNTEER Work:
2009-2016 - Edward Brooke Charter School Parent Advocate Boston, MA
2012-2016 - Epiphany School Parent Volunteer Boston, MA
Timeline
Cargo Control Agent
World Wide Flight Services
10.2014 - Current
Patient Care Assistant/Nursing Assistant
Citywide Home Care Inc,/International Health Services