Sara Horine
El Paso,Illinois
Summary
Adept at maintaining high service standards under pressure, I leveraged my customer service and order tracking skills at Walmart to ensure timely and accurate order fulfillment. My ability to multitask and prioritize, coupled with a keen attention to detail, consistently contributed to positive customer experiences and operational efficiency.
Overview
5
5
years of professional experience
Work History
Online Shopper
Walmart
12.2021 - Current
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Developed expert knowledge of products, enabling accurate guidance for customer purchases.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
Waitress
Woodys Restaurant
03.2021 - 12.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Housekeeping and Laundry Attendant
Arc at El Paso
05.2020 - 03.2021
- Wiped down cabinets, and swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
Education
High School Diploma -
El Paso Gridley High School
El Paso, ILSkills
- Order tracking
- Price comparison
- Payment processing
- Returns handling
- Customer service
- Attention to detail
- Verbal and written communication
- Heavy lifting
- Online order processing
- Prioritizing orders
- Verifying order accuracy
- Physical stamina
Timeline
Online Shopper
Walmart
12.2021 - Current
Waitress
Woodys Restaurant
03.2021 - 12.2021
Housekeeping and Laundry Attendant
Arc at El Paso
05.2020 - 03.2021
High School Diploma -
El Paso Gridley High School