Sara Hubman

My role is to manage front end operations and accounting processes of the store. I manage employee breaks , placement , cleaning task and problem resolution on the front end for multiple associates. I manage almost all front end operations and problem resolutions.

• Managed incoming calls and directed them to appropriate departments.
• Organized and maintained office files and documentation systems.
• Assisted in preparing reports and presentations for team meetings.
• Supported inventory management by tracking office supplies and placing orders.
• Provided customer service support by addressing inquiries and resolving issues.
• Developed positive working relationships with team members and clients.
• Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
• Maintained an organized filing system of paper documents and electronic files.
• Performed data entry tasks into various computer systems accurately and efficiently.
• Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
• Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
• Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
• Greeted visitors, determined their needs and directed them to the appropriate personnel.
• Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
• Answered phone calls and directed them to appropriate personnel.
• Maintained confidentiality of sensitive information and documents.
• Assisted in onboarding new employees by providing orientation materials and training resources.
• Ordered office supplies and managed inventory to ensure a well-stocked office.
• Provided customer service, addressing inquiries and resolving issues promptly.
• Managed inventory of office supplies and placed orders when needed.
• Reviewed files, records and other documents to obtain information or respond to requests.

• I was a cashier in charge of ringing out customers in a fast efficient and friendly manner while solving minor problems and discrepancies and later helping in an office environment handling bill pay , western union and store compensations/returns. Additionally I had occasional experience of being a store backup customer care coordinator when they were on vacation such as managing almost all front end operations and overseeing employees.