Sara Jernigan
Centralia
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Determined student seeking admission in to the Master of Professional Accounting program at Eastern Washington University. Fast learner and committed to continuous, self-directed learning.
Overview
6
6
years of professional experience
Work History
Customer Service/Data Entry Specialist
Fungi Perfecti LLC
10.2020 - Current
- Handled customer concerns with grace and curiosity.
- Maintained strict confidentiality of sensitive information, adhering to established guidelines and protocols.
- Contributed to team success by consistently meeting or exceeding performance targets in speed, accuracy, and output volume.
- Updated and maintained customer information, documents and records.
- Reduced errors in data records by conducting thorough quality checks and implementing corrective measures.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Barista
Coffee Central
06.2019 - 03.2020
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
Education
Bachelor of Science - Biology
Evergreen State College
Olympia, WA12-2020
Skills
- Ability to maintain a cool exterior in a stressful environment
- Enthusiasm for cleanliness and an eye for detail
- Capable of learning new skills quickly
- Accuracy and attention to detail
- Spreadsheet management
- Data entry
- Critical thinking
- Proficient in SAP and Microsoft Office Suite
Timeline
Customer Service/Data Entry Specialist
Fungi Perfecti LLC
10.2020 - Current
Barista
Coffee Central
06.2019 - 03.2020
Bachelor of Science - Biology
Evergreen State College
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