Summary
Work History
Education
Skills
Timeline
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Sara Kelley

Shelbyville,TN

Summary

Some words to describe me would be the following: hardworking, reliable, positive, enthusiastic, personable, and eager to learn. I am a fast learner and am willing to try anything at least once. I enjoy working with people from all walks of life, and I do well with adapting my energy to any situation that is presented.

Work History

Educational Assistant

Clark Memorial School
10 2022 - 5 2023
  • Provided support to help students with special needs learn and grow.
  • Supported student learning objectives through personalized and small group assistance.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.

Member Service Representative

Ascend Federal Credit Union
5 2022 - 10 2022
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Assisted members with correcting account, service and system issues by educating on required forms and technical processes.
  • Learned internal systems and related service role duties to provide skilled team backup in handling customer demands.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Exhibited high energy and professionalism when dealing with clients and staff.

Receptionist

Stan Mcnabb Chevrolet Buick Gmc Cadillac
8 2021 - 5 2022
  • Answered central telephone system and directed calls accordingly.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Sales Associate

American Eagle Outfitters, Inc
1 2021 - 8 2021


  • Increased sales by offering advice on purchases and promoting additional products.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Provided positive first impressions to welcome existing, new and potential customers.

Pharmacy Tech

Kroger Pharmacy
10 2022 - 5 2023
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Counted, measured and compounded medications following standard procedures.
  • Collected co-payments or full payments from customers.

Youth Services Coordinator

Coffee County Lannom Memorial
5 2023 - 07.2024
  • Created flyers and social media posts to inform clients of meetings, programs and special events.
  • Partnered with businesses, schools and nonprofits to expand youth program outreach and impact.
  • Organized special events and activities to boost youth engagement and improve lives of at-risk children.
  • Participated in community events to promote services and engage with public.

Education

No Degree - Music Education

Trevecca Nazarene University
Nashville, TN

No Degree - Secondary History Education

Motlow State Community College
Tullahoma, TN

High School Diploma -

Moore County High School
Lynchburg, TN
06.2020

Skills

  • Payment Processing
  • Attention to Detail
  • Delivery Coordination
  • Positive Attitude and Energetic
  • Customer Service-Oriented
  • Courteous and Professional
  • Reliable and Punctual
  • Relationship Building

Timeline

Educational Assistant

Clark Memorial School
10 2022 - 5 2023

Member Service Representative

Ascend Federal Credit Union
5 2022 - 10 2022

Receptionist

Stan Mcnabb Chevrolet Buick Gmc Cadillac
8 2021 - 5 2022

Sales Associate

American Eagle Outfitters, Inc
1 2021 - 8 2021

Pharmacy Tech

Kroger Pharmacy
10 2022 - 5 2023

Youth Services Coordinator

Coffee County Lannom Memorial
5 2023 - 07.2024

No Degree - Music Education

Trevecca Nazarene University

No Degree - Secondary History Education

Motlow State Community College

High School Diploma -

Moore County High School

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Sara Kelley