Lluvia Avalos
Portland,OR
Summary
Reliable Rideshare Driver recognized for maintaining high productivity and efficiently completing tasks. Skilled in safe driving techniques, customer service, and route optimization to ensure passenger satisfaction and timely arrivals. Excel in communication, adaptability, and problem-solving to navigate unexpected situations effectively while fostering positive rider experiences.
Experienced with assisting in classroom settings and supporting educational processes. Utilizes effective communication and organizational skills to enhance student learning. Knowledge of educational tools and strategies to support diverse student needs.
Educational professional with proven track record in supporting classroom activities and enhancing student learning experiences. Known for collaborative approach and flexibility in adapting to changing educational needs. Effective at fostering positive learning environment and employing instructional support techniques.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Educational Assistant
ESS Education Solutions Services
Hillsboro, OR
09.2025 - Current
- Facilitated individualized instruction to support diverse learning needs and enhance student engagement.
- Assisted in developing and implementing educational materials aligned with curriculum standards.
- Collaborated with teachers to monitor student progress and adjust instructional strategies as needed.
- Coordinated classroom activities, ensuring a positive and productive learning environment for students.
- Mentored new educational assistants, providing guidance on best practices and classroom management techniques.
- Led workshops on effective teaching strategies, fostering professional development among staff members.
- Developed strong rapport with students, fostering trust and mutual respect to create a positive classroom atmosphere conducive to learning.
- Enhanced classroom management through the implementation of positive reinforcement techniques and clear expectations for behavior.
- Supported student learning objectives through personalized and small group assistance.
- Assisted classroom teacher in supervising snack time and indoor and outdoor play.
- Facilitated small group instruction targeted toward specific skill gaps or areas needing improvement based on identified student needs.
- Assisted in extracurricular activities such as clubs or sports teams, providing additional support for students outside of the classroom setting.
Uber Driver
Self Employed Services
Portland, OR
07.2023 - 04.2025
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Assisted customers with setting up mobile payment methods for rideshare services.
- Followed company protocols regarding cancellations, refunds, and other requests from customers.
- Navigated routes using GPS systems for efficient delivery of passengers.
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Displayed excellent time management skills by arriving at pickup locations early or on time.
- Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
Cashier
Nayar taqueria
Portland, OR
01.2023 - 07.2023
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
Cashier
Emilias Restaurante
Brownsville , TX
02.2016 - 04.2019
- Ensured compliance with all safety regulations within the store environment.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Counselor
CEBETIS HIGH SCHOOL MATAMOROS
Matamoros, Tamaulipas
02.2006 - 10.2006
- Monitored clients' daily activities and responded appropriately when needed.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Utilized evidence-based practices such as Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
- Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- Researched best practices in the field of counseling in order to stay current on evidence based treatments.
- Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
- Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
- Utilized creative approaches such as art therapy or music therapy when working with clients who have difficulty expressing themselves verbally.
- Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
Counselor
Centro de integración Juvenil
Monterrey , Nuevo León
10.2005 - 03.2006
- Monitored clients' daily activities and responded appropriately when needed.
- Provided educational support by assisting students with their academic work as well as helping them develop problem solving skills.
- Participated in regular team meetings to discuss case management issues and plan services for clients.
- Provided individual and group counseling sessions for clients.
- Provided crisis intervention services for individuals in need of immediate assistance.
- Utilized evidence-based practices such as Cognitive Behavioral Therapy and Dialectical Behavioral Therapy.
- Collaborated with multidisciplinary teams, including psychiatrists, social workers, physicians, and other professionals.
- Established collaborative relationships with parents and guardians in order to provide effective care for their children.
- Researched best practices in the field of counseling in order to stay current on evidence based treatments.
- Educated staff members about mental health issues affecting students so they can better respond appropriately to those needs.
- Facilitated communication between school personnel, parents and guardians, therapists, psychiatrists, and other professionals involved in the student's care.
Education
Some College (No Degree) -
UAM-UAT
Matamoros TamaulipasHigh School Diploma -
Centro De Asesoría Académica
Matamoros, Tamaulipas07-2003
Skills
- Customer service
- GPS navigation
- Mobile payment setup
- Traffic law compliance
- Crisis intervention
- Route optimization
- Conflict resolution
- Team collaboration
- Safety regulations
- Problem solving
- Communication skills
- Client assistance
- Multitasking
- Customer engagement
- Professional appearance
- Fuel efficiency awareness
- Organizational skills
- GPS operation
- Learning disabilities support
- Teacher support
- Group and individual instruction
- Autism spectrum support
- Homework assistance
- Literacy development
- Behavioral support
- Special education
- Student assessment
- Parent-teacher communication
- Materials preparation
- Motivational techniques
- Family communication
- Cultural awareness
- Teaching strategies
- Technology integration
- Bilingual Spanish- English
Certification
CRM
MHACBO
Training for the certification of recovery mentoring
Mujeres embarazadas El VIH y el uso de sustancias.
MHACBO, DATAHS
Me cuido, te cuido
Centro cultural de Cornelius
Taller de salud sexual
Languages
English
Professional Working
Spanish
Native/ Bilingual
Timeline
Educational Assistant
ESS Education Solutions Services
09.2025 - Current
Uber Driver
Self Employed Services
07.2023 - 04.2025
Cashier
Nayar taqueria
01.2023 - 07.2023
Cashier
Emilias Restaurante
02.2016 - 04.2019
Counselor
CEBETIS HIGH SCHOOL MATAMOROS
02.2006 - 10.2006
Counselor
Centro de integración Juvenil
10.2005 - 03.2006
High School Diploma -
Centro De Asesoría Académica
Some College (No Degree) -
UAM-UAT
About me
- I am a mother of three children. I consider myself quite active. The reason I get up every morning is because of my three children, who motivate me every day to go out and fight for my dreams, showing them the best example to follow. I enjoy seeing new places and exploring Oregon, since it is an impressively beautiful state. Inclusion in my life is a blessing, for which I pray every day so that I can continue to be accepted and included, since my daughter has special needs. If I could describe myself in one word, I would say that I am rebuilt. I work every day on my self-esteem to see each of my achievements and completed goals and accept that they are due to my effort. I value myself as a woman, mother, and person. Every day I fight to accept myself more my social skills allow me to easily connect with people, even complete strangers. I enjoy talking and supporting others based on the things I've experienced in my life and others I've learned through school. At work, it makes it easier for me to empathize and respond to the needs of others. I like to listen without waiting for others to listen to me. Being patient is a quality I've worked on for years.