Sara Kiros
Las Vegas,NV
Summary
Recent psychology graduate with strong analytical, problem-solving, and interpersonal skills. Highly adaptable and open to diverse career opportunities, with experience in research, education, and customer service. Passionate about understanding human behavior and applying psychological principles in various professional settings. Seeking a dynamic role where I can leverage my skills in communication, organization, and critical thinking.
Overview
7
7
years of professional experience
Work History
Restaurant Hostess
MGM Resorts
Las Vegas, NV
02.2022 - Current
- Maintained composure in high-pressure situations, showcasing emotional regulation, and stress management skills.
- Resolved customer conflict in a professional manner, using de-escalation techniques, while maintaining a positive attitude towards guests.
- Quickly assessed wait times, managed seating arrangements, and balanced customer expectations.
Retail Supervisor
Cirque Du Soliel
Las Vegas, NV
11.2018 - 02.2022
- Coached staff on strategies to enhance performance and improve customer relations.
- Conducted regular performance reviews with staff members to provide feedback on their progress.
- Displayed excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Education
Bachelor of Arts - Psychology
University of Nevada, Las Vegas
Las Vegas, NV12-2024
Associate of Arts -
College of Southern Nevada
Las Vegas, NV12-2022
Skills
- Communication & Interpersonal Skills
- Emotional intelligence
- Team collaboration
- Conflict resolution
- Strategic planner
- Research & Data Analysis
References
References available upon request.
Timeline
Restaurant Hostess
MGM Resorts
02.2022 - Current
Retail Supervisor
Cirque Du Soliel
11.2018 - 02.2022
Bachelor of Arts - Psychology
University of Nevada, Las Vegas
Associate of Arts -
College of Southern Nevada