Summary
Overview
Work History
Education
Skills
Timeline
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SARA KLIMAVICIUS

Queens,NY

Summary

Highly motivated Sales Professional & Novice Bench Jeweler, with extensive customer service and sales experience. Outgoing professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for performance and excellence in customer service.

Overview

3
3
years of professional experience

Work History

Showroom Coordinator

Bario Neal
09.2023 - 05.2024
  • Enhanced customer satisfaction by providing personalized assistance in product selection and design consultation.
  • Streamlined showroom operations by implementing efficient scheduling and appointment systems.
  • Increased sales revenue through the development of promotional events and effective marketing strategies.
  • Maintained an organized and visually appealing showroom, showcasing the latest products and trends.
  • Repair of pieces, and diagnostic of complex repairs for studio work
  • Coordination with studio team on the fabrication of custom jewelry.
  • Working knowledge of gemstones, and metals.

Key Holder

ILLESTEVA
04.2023 - 06.2023
  • Repaired and performed quality testing of products to meet established specifications. Scheduled fitting appointments, assembled collections for style picks, and processed customization for clientele.
  • Created social media strategies to increase sales and brand awareness across multiple platforms.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

Sales Associate / Zapper

Catbird NYC
01.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers, and worked wedding concierge services at flagship location
  • Helped customers locate products and checked store system for merchandise at other locations, including through designer portfolios.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Welded & repaired jewelry onsite for customers, including permanent jewelry.
  • Participated in welding pop-up events nationwide
  • Trained prospective welders to use PUK welding machine, and developed current in-store team of jewelry welders.

Lead Guide

Bonobos
07.2021 - 01.2022
  • Merchandising of display products, and product knowledge including sizing and measuring for suiting
  • Answered questions, pointed out important features and offered further details with regard to personal shopping, in conjunction with management of client-book
  • Team management and weekly designation of store tasks, as well as employee training
  • Register checkout, and cashier expertise, with knowledge of in-store and online promotion
  • Event coordination including brand partnerships and VIP client shopping experiences
  • Built personal relationships with guests to promote positive experiences.

Education

M.P.S - Fashion Marketing, Liberal Studies

LIM College, SUNY Purchase
City, Purchase, New York
2021

Bachelor of Arts - Communications

SUNY Purchase
Purchase NY
01.2016

Skills

  • Sales Goal Attainment
  • Conflict Resolution
  • Collaboration
  • Team-building & Management
  • PUK Welding expertise, Soldering experience & Jewelry Finishing / Construction
  • Customer Service
  • MS Office Suite
  • Event Strategy & Planning
  • Sales floor organization

Timeline

Showroom Coordinator

Bario Neal
09.2023 - 05.2024

Key Holder

ILLESTEVA
04.2023 - 06.2023

Sales Associate / Zapper

Catbird NYC
01.2022 - 10.2022

Lead Guide

Bonobos
07.2021 - 01.2022

M.P.S - Fashion Marketing, Liberal Studies

LIM College, SUNY Purchase

Bachelor of Arts - Communications

SUNY Purchase
SARA KLIMAVICIUS