Overview
Work History
Education
Skills
Hobbies
Timeline
Generic

Sara Korff

Oscoda,MI

Overview

16
16
years of professional experience

Work History

Chef

Huron House Luxury Bed And Breakfast
07.2020 - Current
  • Prepared breakfast and dessert daily for up to 28 guests
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Assisted with menu development and planning.
  • Disciplined and dedicated to meeting high-quality standards.
  • Evaluated food products to verify freshness and quality.
  • Set up and broke down kitchen for service.
  • Modified recipes to accommodate dietary restrictions and allergies.

Dietary Cook

Oscoda Fields Assited Living
10.2019 - 07.2020
  • Sanitized and organized kitchen preparation areas and equipment according to food and health safety standards.
  • Followed standard recipes, menus and apportions according to established standards.
  • Prepared, apportioned and served menu and specialized food items developed to meet facility residents' unique dietary needs.
  • Provided nourishing and health-conscious food to customers under sanitary conditions.
  • Maintained awareness of individual dietary needs of residents and verified proper delivery of meals to correct residents.
  • Prepared food for special parties and groups.
  • Monitored food temperatures throughout preparation and serving process.
  • Cooked meals according to administrative policies, health code regulations and food service standards.
  • Communicated with supervisor to discuss menu items, ingredients and nutritional values.

Chef

Huron House Luxury Bed And Breakfast
07.2017 - 09.2019
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Prepared meals from scratch using authentic, popular recipes to generate repeat business.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
  • Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
  • Coordinated with team members to prepare orders on time.
  • Assisted with menu development and planning.
  • Evaluated food products to verify freshness and quality.
  • Set up and broke down kitchen for service.
  • Developed and remained accountable for safety, quality, consistency and adherence to standards.
  • Modified recipes to accommodate dietary restrictions and allergies.

Customer Service Representative

Crusecom
07.2015 - 01.2016
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Utilized customer service software to manage interactions and track customer satisfaction.

Deli Manager

Kris Mart
09.2012 - 02.2015
  • Inventoried food products and associated materials on weekly basis.
  • Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
  • Set schedules for [Number] staff by planning and designating shifts and hours.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Observed quality assurance standards to optimize freshness of deli products.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Analyzed customer feedback to identify areas of improvement and evaluated performance over time.
  • Developed special promotions to increase revenues.
  • Collaborated with other departments to coordinate deli promotions and verify proper stock levels.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.
  • Monitored food inventory and supplies to prevent waste.
  • Controlled food costs and managed inventory.
  • Directed food preparation and cooking activities to meet health and safety standards.
  • Controlled expenses and boosted profitability by managing food and labor costs.
  • Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
  • Planned and executed promotions and special events in close collaboration with management.
  • Developed pricing strategies to maximize profits while maintaining customer satisfaction.
  • Managed supply chain functions for deli supplies, ingredients and merchandise.

Personal Assistant/Customer Service Representative

Healthy Solutions LLC
05.2007 - 08.2012
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained up-to-date knowledge of product and service changes.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Trained new personnel regarding company operations, policies and services.
  • Managed timely and effective replacement of damaged or missing products.
  • Reached out to customers after completed sales to suggest additional service or product purchases.

Education

Associate of Applied Science - Marketing

Baker College Owosso
Owosso, MI
06.2011

High School Diploma -

Penn Foster Career School
Scranton, PA
10.2000

Skills

  • Food Presentation
  • Sanitation
  • Performance Improvement
  • Cake Decorating Expertise

Hobbies

  • Baking
  • Cake Decorating

Timeline

Chef

Huron House Luxury Bed And Breakfast
07.2020 - Current

Dietary Cook

Oscoda Fields Assited Living
10.2019 - 07.2020

Chef

Huron House Luxury Bed And Breakfast
07.2017 - 09.2019

Customer Service Representative

Crusecom
07.2015 - 01.2016

Deli Manager

Kris Mart
09.2012 - 02.2015

Personal Assistant/Customer Service Representative

Healthy Solutions LLC
05.2007 - 08.2012

Associate of Applied Science - Marketing

Baker College Owosso

High School Diploma -

Penn Foster Career School
Sara Korff