Mackenzie Hannon
Glen Head,NY
Summary
Driven and dynamic, I excel in seating coordination and guest complaint resolution, demonstrated through my impactful role at Louies Prime Steak and Seafood. My expertise in dining room management and schedule management, combined with a talent for fostering collaboration and creativity as an Assistant Dance Teacher, showcases my ability to enhance customer satisfaction and team performance.
Overview
6
6
years of professional experience
Work History
Intern at Bed and Breakfast
C.W. Worth House Bed and Breakfast
Wilmington, NC
02.2025 - Current
- Helped implement marketing strategies and social media presence.
- Assisted with housekeeping duties at a bed and breakfast, ensuring clean and welcoming guest rooms.
- Assessed company operations for compliance with health and safety standards.
Hostess
Louies Prime Steak and Seafood
Port Washington, NY
05.2024 - 08.2024
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Helped organize and carry out private parties.
Assistant Dance Teacher
Kim Leary
Glen Head , NY
09.2019 - 06.2023
- Supervised rehearsals to ensure proper execution of choreography.
- Prepared students for performances with instructional and practice sessions.
Education
Associate of Science - Tourism, Recreation, And Sport
University of North Carolina Wilmington
Wilmington, NC05-2027
High School Diploma -
North Shore High School
Glen Head05-2023
Skills
- Seating coordination
- Guest complaint resolution
- Dining room management
- Schedule Management
- Guest relations
Community Service
- Aktion Club- Long Island based group home for adults with special needs. During my time with the Aktion Club, I would spend time with the individuals doing arts and crafts, karaoke, reading, and helping them prepare for club meetings.
- Best Buddies- School organization providing support systems for children with special needs. As a club we would create events for the TPYA (transition program for young adults) students. We also would hold weekly club meetings with the TPYA students for one on one time. We also held numerous fundraising events to help support the TPYA students schooling programs.
Timeline
Intern at Bed and Breakfast
C.W. Worth House Bed and Breakfast
02.2025 - Current
Hostess
Louies Prime Steak and Seafood
05.2024 - 08.2024
Assistant Dance Teacher
Kim Leary
09.2019 - 06.2023
Associate of Science - Tourism, Recreation, And Sport
University of North Carolina Wilmington
High School Diploma -
North Shore High School
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