SARA KORSEMPOOL PREBENDA

• Provided comprehensive office support for Regional & Affiliate Operations and Instructional Design & Delivery departments.
• Coordinated logistics for special events, and conferences.
• Managed department budgets, purchase requisitions, and travel arrangements.
• Maintained departmental website and compose newsletters.
• Prepared and process affiliate agreements using PDF, DocuSign, and Track Changes.
• Submitted help requests via JIRA; respond to routine inquiries and support faculty development initiatives.
• Maintained and inventory of office supplies and maintain records of purchases.
• Prepared, process, and promote workshops on Faculty Development Calendar.

• Scheduled courses, faculty overload, and classroom schedules.
• Reconciled budgets, and process reimbursements for staff and faculty.
• Organized departmental events and handled communication across faculty and staff.
• Maintained office inventory, scheduled annual maintenance, and purchase orders.

• Provided office support for the TRIO SSS program, including typing, photocopying, scanning, filing, ordering office supplies, and checking the mail.
• Created and maintains the database, entering data, handling incoming telephone calls, provide general information about the TRIO SSS program.
• Scheduled appointments coordinated program activities and events, and other administrative duties.
• Assisted with the development of presentations and program reports.

• Organized and maintained department and vendor files and records.
• Created and edited bibliographic records in all formats using local and national standards; performed bibliographic searching and verification; monitored and analyzes changes in bibliographic records for online systems and software; conducted an inventory of materials within the reference department.
• Performed reclassification, copy cataloging, and shelving maintenance in all formats (monographic, audiovisual, and electronic); appraised and approved cataloging records; imported and refined cataloging records via appropriate software system; generated and updated records, and processed serial numbers, standing orders, and microforms records; performed original cataloging for materials.
• Monitored quality of materials received; generated computer reports and performed data backup; evaluated replacement orders to determine follow-up action.
• Determined the best method for the replacement of monographs and serials; maintained billing records for invoices and payments received; developed, interpreted, modified, and updated policy and procedures manuals; communicated with vendors, publishers, and government agencies regarding orders and claims for library materials.

• Worked as liaison to institutions/organizations including coordination of on and off-campus meetings and conferences.
• Identified and understand client-partner needs by proactively provided solutions to avoid issues and accelerated clients’ ability to achieve results.
• Provided leadership in the production of events, managing event timelines, and coordinating communication plans with team members.
• Defined and creatively solve problems with a high level of autonomy.
• Provided general administrative support to all staff and executive officers, scheduled conference rooms, and provided computer/AV equipment support.
• Collaborated with other departments across campus to assess requirements for each event and provided innovative solutions to issues that may impact the success of the project.
• Provided event set-up layouts and building maintenance work orders for Physical Department.
• Provided audiovisual and facilities requirements for event sets-up as needed.
• Served as a committee for campus events and hiring processes.
• Provided check requests, invoices, and deposits.

• Coordinated all Student Services activities/events under the leadership of the Director of Student Services.
• Managed the visa process for all international students at Raffles International College by working closely with the Thailand Immigration office and Singapore Immigration office.
• Coordinated housing rentals/transportations for all international students at Raffles International College.
• Coordinated international student campus onboarding once they are at Raffles International College in Thailand. (How to check for classes, how to navigate things to do around the campus, serve as an information person for international students about Thai culture that international students need to be mindful of).
• Served as an emergency contact person for student’s parents.

• Performed standard administrative assistant and receptionist duties.

• Served as one of Marriott’s most dependable customer service representatives for five years.