Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Sara Kushner

Sara Kushner

Apple Valley,MN

Summary

Dynamic leader with a proven track record at Xperience Fitness, enhancing team efficiency and customer satisfaction through expert staff management and problem-solving. Skilled in money handling and customer service, boosted productivity and retention rates. Specialize in training and mentoring, adept at navigating complex challenges to achieve results.

Overview

8
8
years of professional experience
2
2
Certification

Work History

Supervisor/Sales Associate Specialist

Xperience Fitness
07.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Approximately 50 calls per day

Newborn Baby Photographer

Mom365 Newborn Photography
11.2022 - 07.2023
  • Assisted families in selecting print packages that best showcased their newborn photos while meeting budget constraints.
  • Created a safe and comfortable environment for both newborns and parents during photography sessions, fostering trust and rapport with clients.
  • Maintained up-to-date knowledge of industry trends and innovative equipment to continually improve photographic quality and style.
  • Adhered to strict sanitation guidelines between photoshoots ensuring safety for vulnerable subjects.

Bouncer

First Avenue
03.2022 - 10.2022
  • Conducted thorough ID checks for age verification, preventing underage entry to the establishment.
  • Checked IDs and closely examined patrons' faces to verify age.
  • Reduced conflicts and maintained a positive atmosphere through effective communication and conflict resolution skills.
  • Managed emergency situations calmly and efficiently by following established protocols, minimizing risk exposure for patrons and staff.

Market Representative

Great Harvest Bread Co.
02.2022 - 08.2022
  • Provided exceptional customer service, addressing concerns promptly and ensuring high levels of satisfaction.
  • Handled cash, check and credit cards, processing transactions onsite for products and services.
  • Attracted customers and generated sales using promotional materials.

Education

No Degree -

Cape Fear Community College
Wilmington, NC

High School Diploma -

Apple Valley Senior High School
Apple Valley, MN
05.2019

Skills

  • Training and mentoring
  • Staff Management
  • Effective negotiation
  • Money Handling
  • Customer Service
  • Problem-Solving
  • Time Management
  • POS system operations
  • Complex Problem-Solving
  • Staff Development

Certification

  • CNA - Certified Nurse Assistant
  • CPR/BLS

Timeline

Supervisor/Sales Associate Specialist

Xperience Fitness
07.2023 - Current

Newborn Baby Photographer

Mom365 Newborn Photography
11.2022 - 07.2023

Bouncer

First Avenue
03.2022 - 10.2022

Market Representative

Great Harvest Bread Co.
02.2022 - 08.2022

No Degree -

Cape Fear Community College

High School Diploma -

Apple Valley Senior High School

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Sara Kushner