Sara Loera Cardenas
Spring Valley,CA
Summary
A dedicated and detail-oriented auditor, with demonstrated aptitude in telecommunications, network design, IT support services, project management, client relations, cost and budget analysis, account management, contract negotiations, billing, invoicing, troubleshooting, research and development, and invoicing. Additional capabilities include conflict resolution, policies and procedures, and process improvement. Displays strong problem-solving and analytical skills to determine improved network environments, allowing for seamless and optimal efficiency. A technically-proficient and innovative proven performer, who enables an organization to operate at maximal productivity.
Overview
27
27
years of professional experience
Work History
Senior Auditor
Tangoe, Inc.
12.2011 - 07.2023
- Investigated discrepancies discovered during auditing process.
- Consulted clients on internal control systems development and audit program improvements.
- Prepared working papers, reports and supporting documentation for audit findings.
- Identified control gaps in processes, procedures and systems through in-depth research and assessment and suggested methods for improvement.
- Collected and reported monthly expense variances and explanations.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Guided clients in developing remediation plans based on audit findings and recommendations.
Telecom Auditor
Profitline
10.2006 - 12.2011
- Obtained and reviewed vendor contracts, customer service records, invoice and tariffs for all client services to ensure accurate billing, services and devices.
- Analyzed and audited telecom invoices using both automated and manual approaches.
- Filed disputes with vendors and managed dispute process to closure with vendors and clients.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
- Hosted client-facing meetings, prepared monthly reports and presentations.
Facility Engineer
Acceris Communications
01.2001 - 10.2006
- Designed facility-type circuit assignment based on least-cost route.
- Communicated effectively with vendors to determine pricing and technical specifications for available hardware, software and services.
- Monitored and analyzed system performance, such as network traffic, security and capacity.
- Reviewed and interpreted facility orders, network design orders and circuit layout orders.
Network Provisioner
WorldxChange
01.1997 - 01.2001
- Facilitated and coordinated installations of DS0, DS1, and DS3 circuits.
- Liaison between internal departments (sales, carriers, technicians) in order to provision orders in a timely matter.
- Managed workload via network inventory software system.
Education
Certificate - Paralegal Studies
University of San Diego
San Diego, CA06.2010
Associate of Science - Business Administration
Grossmont College
El Cajon, CA06.1998
Skills
- Auditing and Attestation
- Negotiation and Conflict Resolution
- Microsoft Office
- Regulation and Compliance
- Written and Oral Communications
- Critical Thinking and Analysis
- Reports and Documentation
- Complex Problem-Solving
- Network Diagnostics
- Data Communications
- Voice Communications
Languages
Spanish
Native or Bilingual
Affiliations
- Hispanas en San Diego
- Association of Latino Professionals For America
Timeline
Senior Auditor
Tangoe, Inc.
12.2011 - 07.2023
Telecom Auditor
Profitline
10.2006 - 12.2011
Facility Engineer
Acceris Communications
01.2001 - 10.2006
Network Provisioner
WorldxChange
01.1997 - 01.2001
Certificate - Paralegal Studies
University of San Diego
Associate of Science - Business Administration
Grossmont College
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