Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Lower

Lakeland

Summary

Dynamic and reliable professional with extensive customer service experience at Target and Dollar Tree. Proven ability to resolve issues effectively while maintaining high standards of accuracy in transactions. Skilled in effective communication, consistently delivering exceptional service and fostering positive customer relationships.

Overview

4
4
years of professional experience

Work History

Concessions Worker

The Ralph Engelstad Arena
09.2023 - Current
  • Responded to customer complaints to help resolve issues.
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Maintained clean, organized workspace according to operational standards.

Cashier

Dollar Tree
08.2024 - 05.2025
  • Addressed customer needs and made product recommendations.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.

Guest Advocate

Target
05.2021 - 08.2023
  • Delivered prompt service to prioritize customer needs.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Blacks Greenhouse
04.2021 - 06.2021
  • Restocked and organized merchandise.
  • Addressed customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases and locate items.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Bachelor of Science in Aeronautics - Air Traffic Control

University of North Dakota
Grand Forks, ND
05-2027

Skills

  • Equipment operation
  • Customer service
  • Stress tolerance
  • Excellent multi-tasker
  • Good with numbers and math
  • Reliable team worker
  • Effective communication

Timeline

Cashier

Dollar Tree
08.2024 - 05.2025

Concessions Worker

The Ralph Engelstad Arena
09.2023 - Current

Guest Advocate

Target
05.2021 - 08.2023

Cashier

Blacks Greenhouse
04.2021 - 06.2021

Bachelor of Science in Aeronautics - Air Traffic Control

University of North Dakota