Summary
Overview
Work History
Education
Skills
Timeline
Senior Accounting Specialist

Sara Mackai

Dedicated Computing
New Berlin
17
years of professional experience

Senior accounting professional with a strong background in receivables, payroll, and billing support. Proven ability to reconcile customer accounts, investigate aging balances, and reduce collection time through consistent follow-up. Trusted for accuracy, teamwork, and mentoring new staff.

Work History

Senior Accounting Specialist

5 Years 5 Months
Dedicated Computing | 06.2021 - Current
  • Prepared journal entries and month-end close support with consistent accounting accuracy.
  • Processed payroll changes, ensuring accurate wages, deductions, and direct
  • Processed invoices, credits, and adjustments while ensuring compliance with billing procedures.
  • Communicated with customers and internal teams to resolve billing questions and payment issues.
  • Worked effectively in fast-paced environments.
  • Collaborated with departments to gather supporting records and clarify transaction-level discrepancies.
  • Accomplished multiple tasks within established timeframes.
  • Trained new team members on core responsibilities and workplace practices.
  • Reconciled customer accounts to ensure accurate receivables balances and resolve outstanding discrepancies.
  • Processed invoices, cash applications, and credit memos within ERP systems with consistent accuracy.
  • Investigated aging balances and followed up on delinquent accounts to support timely collections.
  • Coordinated with billing, sales, and customer service teams to resolve disputed invoices efficiently.
  • Mentored team members on AR procedures, system navigation, and collection workflow best practices.
  • Prepared recurring receivables reports for management review and forecasting support.

Billing Analyst

11 Years 11 Months
Gray and Associates, LLP | 07.2009 - 06.2021
  • Processed invoices, credits, and adjustments while ensuring compliance with billing procedures.
  • Communicated with customers and internal teams to resolve billing questions and payment issues.
  • Worked effectively in fast-paced environments.
  • Accomplished multiple tasks within established timeframes.
  • Reconciled customer accounts to ensure accurate receivables balances and resolve outstanding discrepancies.
  • Processed invoices, cash applications, and credit memos within ERP systems with consistent accuracy.
  • Coordinated with billing, sales, and customer service teams to resolve disputed invoices.
  • Analyzed billing discrepancies and resolved invoice errors to support accurate client billing.

Education

Associate of Applied Science - General Studies

University of Wisconsin-Waukesha | Waukesha, WI

Skills

Accounts receivable management
Cash flow management
Bank reconciliation
Month-end closing
Accounts payable management
Tax preparation
Audit support
Team mentoring
Payroll administration

Timeline

Senior Accounting Specialist

Dedicated Computing
06.2021 - CurrentRead More

Billing Analyst

Gray and Associates, LLP
07.2009 - 06.2021Read More

University of Wisconsin-Waukesha

Associate of Applied Science from General Studies
Read More
Sara Mackai