Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara MacLachlan

Winters,CA

Summary

Dynamic sales professional with a proven track record at Ride On Powersports, excelling in closing deals and building rapport. Skilled in negotiation management and data analysis, I drive customer satisfaction and loyalty through effective communication and strategic problem-solving. Proficient in Adobe Photoshop and Microsoft Office, I leverage technology to enhance operational efficiency.

Overview

9
9
years of professional experience

Work History

Co-Founder

Bobtail Apparel
09.2021 - Current
  • Established foundational processes for business operations.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
  • Sketched artistic and fresh designs for consideration in live market.
  • Clearly communicated design revisions to members of fashion design team.
  • Developed and maintained relationships with suppliers, vendors and other industry professionals to stay informed about new developments and resources available.
  • Completed physical inventory counts each month.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Participated in strategy development and planning to grow organizing program and advance campaigns.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.

Sales Associate

Ride On Powersports
05.2018 - Current
  • Engaged with customers to build rapport and loyalty.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Solved customer challenges by offering relevant products and services.
  • Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
  • Qualified buyers by matching requirements and interests to various powersports models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Completed registration paperwork and sales documentation.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Submitted loan applications to underwriter for verification and recommendations.
  • Originated, reviewed, processed, closed, and administered customer loan proposals.
  • Maintained strict confidentiality of bank records and client information.

Parts Counter Person

Ride On Powersports
12.2017 - 05.2018
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Assisted customers with diagnosing problems for BRP equipment and purchasing necessary replacements.
  • Completed sales and service documentation for customer and business records and provided receipts of purchase.
  • Conducted cash handling, credit card transactions, and register closeout at end of business day.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Performed data entry and completed proper paperwork.

Cashier

Vasquez Delicatessen
08.2016 - 11.2017
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in aisles.
  • Helped customers complete purchases, locate items, and order food.
  • Welcomed customers and helped answer questions.

Education

High School Diploma -

Vacaville Highschool
Vacaville
05.2018

Skills

  • Capital fundraising
  • Partnership cultivation
  • Team building
  • Data analysis
  • Negotiation management
  • Closing deals
  • Building rapport
  • Adobe photoshop & Illustrator
  • Microsoft Office Programs (Excell, Word, PowerPoint, etc)
  • Integrated Dealer Service (IDS)
  • Shopify Platforms

Timeline

Co-Founder

Bobtail Apparel
09.2021 - Current

Sales Associate

Ride On Powersports
05.2018 - Current

Parts Counter Person

Ride On Powersports
12.2017 - 05.2018

Cashier

Vasquez Delicatessen
08.2016 - 11.2017

High School Diploma -

Vacaville Highschool

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