Sara Maldosevic

• Provided exceptional customer service in a fast-paced environment, ensuring accuracy and efficiency in food preparation and cash handling.

• Prepared made-to-order food items, maintaining high-quality standards and adhering to safety and sanitation guidelines.

• Managed cash register operations, processing transactions quickly and accurately while assisting customers with inquiries and purchases.

• Maintained a clean and organized work area, restocked inventory, and ensured compliance with company policies.

• Collaborated with team members to improve workflow efficiency and enhance the overall customer experience.

• Conducted high-volume outbound calls to engage potential customers, promote products/services, and generate sales or donations.

• Effectively communicated key information, overcoming objections and building rapport to enhance customer interest.

• Met and exceeded performance targets, including call quotas, conversion rates, and customer satisfaction metrics.

• Accurately recorded customer interactions and maintained detailed call logs in company databases.

• Adhered to scripts and compliance regulations while personalizing conversations to improve engagement and outcomes.

• Worked collaboratively with team members and supervisors to optimize calling strategies and improve success rates.

• Provided excellent customer service by assisting clients with inquiries, explaining the powder coating process, and ensuring customer satisfaction.

• Prepared rims for powder coating by cleaning, sanding, and masking surfaces to ensure a high-quality finish.

• Assisted in the coating process by organizing and handling materials, ensuring efficiency and attention to detail.

• Managed customer orders, coordinated pick-ups and drop-offs, and maintained accurate records of transactions.

• Worked collaboratively with team members to improve workflow and maintain a safe and organized work environment.