Sara Marron
Wyandotte,MI
Summary
Dynamic security professional with extensive experience at Phoenix Integrated Services, excelling in risk analysis and emergency preparedness. Proven track record in enhancing team performance through effective staff management and comprehensive training programs. Recognized for exceptional communication skills and a strong work ethic, ensuring safety and compliance in high-pressure environments.
Overview
24
24
years of professional experience
Work History
Lead Transporter ( Out of State)
Renner Clark LLC
Bloomfield, MO
02.2021 - 12.2022
- Led transportation operations to ensure timely delivery of materials and equipment.
- Oversaw scheduling and routing for efficient logistics management.
- Trained and mentored junior transport staff, enhancing team performance.
- Developed process improvements for enhanced safety and compliance in transportation protocols.
- Implemented tracking systems to monitor vehicle performance and optimize routes.
- Conducted regular inspections of transport vehicles to maintain operational readiness.
- Maintained full compliance with state and federal regulations, reducing potential fines or penalties related to transportation activities.
- Contributed to the development of long-term transportation strategies, working closely with senior leadership to align departmental objectives with overall business goals.
- Increased overall productivity by delegating tasks efficiently among team members based on individual strengths and skills sets.
- Improved customer satisfaction by ensuring timely deliveries and addressing client concerns promptly.
- Reduced delivery times through effective communication with drivers and dispatchers.
- Promoted a culture of safety among staff by leading training sessions on proper handling procedures and equipment usage guidelines.
- Conducted thorough risk assessments for all proposed routes, ensuring safe passage for drivers and cargo alike.
- Managed transportation budgets effectively, identifying cost-saving opportunities while maintaining high-quality service levels.
- Enhanced transportation efficiency by implementing strategic routing plans and optimizing schedules.
- Mentored new transport team members, fostering a supportive work environment and promoting professional growth.
Property Manager
Sandbox Property Management
Wyandotte, MI
08.2019 - 01.2021
- Managed property maintenance schedules, ensuring timely repairs and compliance with safety regulations.
- Coordinated tenant relations, addressing concerns and facilitating communication between residents and management.
- Oversaw lease agreements, ensuring compliance with local laws and timely renewals for all tenants.
- Conducted regular inspections to assess property conditions, identifying areas for improvement and proactive maintenance needs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Followed up on delinquent tenants and coordinated collection procedures.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
- Managed budget effectively, ensuring all property expenses were kept within allocated funds.
- Fostered positive relationships with tenants and property owners, leading to high retention rates.
- Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Coordinated appointments to show marketed properties.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
- Cultivated network of reliable contractors and service providers to ensure quick response times for repairs.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
Property Manager ( Independent Contractor)
HP Snap LLC Property Management
Lincoln Park, MI
09.2017 - 07.2019
- Oversaw property maintenance schedules, coordinating repairs to maintain high-quality living environments.
- Conducted regular property inspections, identifying areas for improvement and ensuring adherence to safety standards.
- Developed and implemented operational policies, streamlining processes for efficiency and compliance.
- Collaborated with vendors to negotiate contracts, securing cost-effective services while maintaining quality standards.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
- Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
- Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
- Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
- Collaborated with real estate agents and brokers to showcase properties effectively, attracting prospective tenants or buyers quickly.
- Conducted regular property inspections to preemptively identify and address maintenance needs.
- Managed tenant relations, ensuring prompt resolution of issues and enhancing satisfaction levels.
Transportation Manager
Rite On Auto Sales
Flat Rock, MI
07.2014 - 01.2016
- Managed transportation operations, ensuring timely delivery and compliance with safety regulations.
- Oversaw logistics coordination, optimizing routes to enhance efficiency and reduce costs.
- Implemented process improvements, increasing operational productivity across multiple teams.
- Collaborated with cross-functional teams to streamline supply chain processes and improve service levels.
- Established key performance indicators to monitor operational effectiveness and drive continuous improvement initiatives.
- Maintained compliance with all regulations, avoiding fines and penalties for the organization.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Increased transportation efficiency by optimizing routing and scheduling processes.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Oversaw team of Number drivers by reviewing performance to promote timely and efficient deliveries and operations.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Collaborated with other departments, aligning goals to improve overall company performance.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Patient Transporter
DMC Harper Hospital
Detroit, MI
02.2014 - 01.2016
- Assisted nursing staff with patient transfers, ensuring comfort and dignity.
- Maintained cleanliness and organization of transport equipment and areas.
- Collaborated with multidisciplinary teams to optimize patient flow and reduce wait times.
- Monitored patient conditions during transport, reporting changes to medical personnel promptly.
- Transported patients safely to and from various departments within facility.
- Developed efficient routing strategies, minimizing delays in patient care delivery.
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Completed detailed patient transport logs, ensuring accurate documentation for hospital records.
- Contributed to a safe environment for all individuals within the hospital by adhering to established safety policies and procedures at all times.
- Coordinated with medical staff to ensure smooth transfer processes for patients.
Transporter
Rite On Auto Sales
Flat Rock, MI
03.2013 - 07.2014
- Conducted routine vehicle inspections to maintain safety and compliance with regulations.
- Implemented best practices for route planning, improving delivery times and reducing fuel consumption.
- Operated various transport vehicles to ensure timely deliveries and adherence to schedules.
- Collaborated with cross-functional teams to streamline transportation processes and improve overall workflow.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Upheld compliance with federal, state, and local regulations governing commercial transportation operations.
- Enhanced customer satisfaction by providing timely and efficient transportation services.
- Received positive feedback from clients for punctuality and professionalism during pick-ups and deliveries.
- Increased operational efficiency with thorough documentation of transport logs, mileage records, and fuel consumption.
- Reduced delivery times by planning optimal routes and adhering to strict schedules.
- Minimized delays by proactively communicating with dispatchers, clients, and other team members regarding any issues or changes in route plans.
Main Lobby Reception
Manheim Metro Detroit Auto Auction
Flat Rock, MI
07.2006 - 08.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Lead Security Officer
Phoenix Integrated Services
Wayne, MI
05.2023 - Current
- Oversaw security operations, ensuring compliance with safety regulations and protocols.
- Developed and implemented security training programs for new officers to enhance team performance.
- Coordinated incident response procedures, minimizing risks and ensuring swift resolution of security breaches.
- Mentored junior staff, fostering professional development and enhancing overall operational effectiveness.
- Collaborated with law enforcement agencies to maintain community safety and address crime prevention strategies.
- Conducted regular risk assessments, evaluating vulnerabilities and proposing actionable solutions for mitigation.
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
- Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
- Developed strong relationships with local law enforcement agencies, enhancing collaboration on security-related matters.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Responded quickly to incidents and assessed active situations for security concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Examined doors, windows and gates to verify security.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Upper Auction Block Clerk
Manheim Detroit Auto Auction
Carleton, MI
08.2001 - 06.2006
- Monitored inventory levels, facilitating timely replenishment of supplies to maintain uninterrupted operations.
- Processed high volumes of documentation, ensuring accuracy and adherence to regulatory standards.
- Trained new staff on block processing procedures, enhancing team competency and performance.
- Streamlined the bidding process for smoother transactions by maintaining comprehensive records of sales and purchases.
- Collaborated with the auctioneer to maintain a quick pace during live auctions, contributing to increased sales volume.
- Helped maintain an organized workspace by filing and storing essential documents, contributing to more efficient office operations.
- Reconciled and recorded receipts, incoming cash, and other fiscal transactions.
- Maintained, organized and stocked teller window areas.
- Enhanced auction efficiency by accurately recording and organizing vehicle information for potential buyers.
- Supported inventory management efforts through consistent record-keeping and data entry of sold vehicles.
- Ensured accuracy in documentation by diligently reviewing purchase invoices for any discrepancies or errors.
- Contributed to a positive work environment through effective teamwork with colleagues, sharing responsibilities and problem-solving strategies during high-pressure situations.
- Improved customer satisfaction with efficient registration and check-in services, expediting buyer participation in auctions.
Lower Auction Block Clerk
Manheim Detroit Auto Auction
Carleton, MI
08.2001 - 01.2006
- Assisted in managing inventory records, ensuring accuracy and timely updates.
- Supported order processing by accurately entering customer data into systems.
- Learned safety protocols to maintain a secure and organized work environment.
- Collaborated with team members to streamline workflow and improve efficiency.
- Conducted routine checks on supplies, facilitating seamless operations.
- Maintained cleanliness and organization of workspace for optimal productivity.
- Enhanced auction efficiency by accurately recording and organizing vehicle information for potential buyers.
- Supported inventory management efforts through consistent record-keeping and data entry of sold vehicles.
- Ensured accuracy in documentation by diligently reviewing purchase invoices for any discrepancies or errors.
- Contributed to a positive work environment through effective teamwork with colleagues, sharing responsibilities and problem-solving strategies during high-pressure situations.
- Improved customer satisfaction with efficient registration and check-in services, expediting buyer participation in auctions.
- Served as an intermediary between buyers, sellers, and other auction personnel to streamline communication channels for optimal results during live events.
Education
No Degree - Theology And Philosophy
Sacred Heart Major Seminary
Detroit, MINo Degree - Bachelor's Degree
Henry Ford College
Dearborn, MIHigh School Diploma -
Theodore Roosevelt High School
Wyandotte, MI06.2001
Skills
- Physical security
- Surveillance techniques
- Threat assessment
- Emergency preparedness
- Risk analysis
- Lead abatement certification
- Work ethic
- Punctuality
- Reliability
- Verbal and written communication
- Situational awareness
- Staff management
- Sensitive information handling
- Radio communication
- Team player
- Time management
- Reliable and responsible
- Attention to detail
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Organizational skills
- Lead abatement certified
Timeline
Lead Security Officer
Phoenix Integrated Services
05.2023 - Current
Lead Transporter ( Out of State)
Renner Clark LLC
02.2021 - 12.2022
Property Manager
Sandbox Property Management
08.2019 - 01.2021
Property Manager ( Independent Contractor)
HP Snap LLC Property Management
09.2017 - 07.2019
Transportation Manager
Rite On Auto Sales
07.2014 - 01.2016
Patient Transporter
DMC Harper Hospital
02.2014 - 01.2016
Transporter
Rite On Auto Sales
03.2013 - 07.2014
Main Lobby Reception
Manheim Metro Detroit Auto Auction
07.2006 - 08.2011
Upper Auction Block Clerk
Manheim Detroit Auto Auction
08.2001 - 06.2006
Lower Auction Block Clerk
Manheim Detroit Auto Auction
08.2001 - 01.2006
No Degree - Theology And Philosophy
Sacred Heart Major Seminary
No Degree - Bachelor's Degree
Henry Ford College
High School Diploma -
Theodore Roosevelt High School