Sara Martschenko
Glen Cove,NY
Summary
Proactive Babysitter and Customer Service Cashier with extensive experience in engaging and educating young children and maintaining a welcoming environment for customers. Skilled in emotional support, problem-solving, and active listening, ensuring customer satisfaction and child well-being. Reliable and dedicated, bringing strong work ethic and collaborative attitude to every role.
Overview
6
6
years of professional experience
Work History
Babysitter
Household
03.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
Customer Service Cashier
Dortoni Bakery
05.2018 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Developed and managed relationships with customers to increase customer loyalty.
Education
Bachelor of Science - Finance
Long Island University
Greenvale05.2027
High School Diploma -
Glen Cove High School
Glen Cove, NY06.2023
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Customer Service
- Customer Satisfaction
- Problem-Solving
- Honest and Dependable
- Team Collaboration
- Active Listening
- Cooperative Attitude
Timeline
Babysitter
Household
03.2022 - Current
Customer Service Cashier
Dortoni Bakery
05.2018 - Current
Bachelor of Science - Finance
Long Island University
High School Diploma -
Glen Cove High School