Sara McLaughlin
Marquette,MI
Summary
A dynamic professional with a proven track record at Petsmart, adept in project management and fostering teamwork and collaboration. Excelled in enhancing visual merchandising and inventory management, significantly boosting sales conversion rates. Known for critical thinking and innovative solutions, consistently achieving high performance and customer satisfaction. Inventory management professional with expertise in optimizing supply chain processes and maintaining accurate stock levels. Recognized for fostering team collaboration and driving results in dynamic environments. Highly reliable with knack for adapting to changing demands while leveraging skills in logistics and process improvement.
Overview
6
6
years of professional experience
Work History
Merchandise and Inventory Leader
Petsmart
06.2022 - Current
- Motivated and mentored the merchandise team to achieve high performance and job satisfaction.
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Completed efficient store resets to prepare the store for special promotions and seasonal updates.
- Enhanced visual presentation of products, driving customer engagement and boosting sales conversion rates.
- Boosted sales performance by effectively managing merchandise assortments and inventory levels.
- Analyzed sales data to identify trends, gauge product performance, and inform future purchasing decisions.
- Managed event logistics and operations.
- Coordinated schedules and timelines for events.
Receptionist
Rippling River Resort
06.2022 - 11.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Corresponded with clients through email and telephone.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Assisted in receiving, stocking, and distribution of merchandise.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Oversaw event operations to keep running smoothly.
Management Trainee
Rally House
08.2020 - 05.2022
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
- Handled day-to-day customer or client questions via telephone or email.
- Described product to customers and accurately explained details and care of merchandise.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
Sales Associate
Old Navy
10.2018 - 06.2019
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Public Relations
Northern Michigan University
Marquette, MI05-2025
Associate of Arts - General Studies
Macomb Community College
Warren, MI05-2022
Skills
- Teamwork and Collaboration
- Attention to Detail
- Forklift Operation
- Project Management
- Critical Thinking
- Creativity and Innovation
Timeline
Merchandise and Inventory Leader
Petsmart
06.2022 - Current
Receptionist
Rippling River Resort
06.2022 - 11.2022
Management Trainee
Rally House
08.2020 - 05.2022
Sales Associate
Old Navy
10.2018 - 06.2019
Bachelor of Science - Public Relations
Northern Michigan University
Associate of Arts - General Studies
Macomb Community College
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