Sara McMullin
Summary
Organized and dedicated individual with proven track record of providing exceptional services in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
17
17
years of professional experience
Work History
Billing/Scheduling Associate II / Otolaryngology
Washington University
04.2023 - 04.2024
- Obtains insurance information from patients and counsels alternative ways for financial assistance.
- Communicates with physicians and clinical staff to assist with scheduling urgent or referred patient.
- Provides patient scheduling services to include collecting demographics and insurance registration. Reviews schedule for new patients, updating when necessary.
- Calls patients with appointment time reminder, obtaining insurance information and referral forms. Process internal physician referral for clinical care.
- Explains billing process to patients, answers incoming inquiries from patients and third-party payers. Works with others to solve moderately complex problems.
- Explains billing process to other staff; assists with basic account maintenance activities.
- Assists patients with insurance questions regarding the billing process.
- Assists staff with sending out reminder cards and other scheduling duties. Works patient reminder system results and contacts patients or makes scheduling changes.
- Based on physician input may make daily edits and temporary changes to provider scheduling templates.
- Remote
Centralized Scheduler
St. Francis Medical Center
09.2021 - 04.2023
- Responsible for scheduling appointment and procedures at the request of physicians and patients
- Transcribe and scan all orders and H&P's into the electronic medical record and maintain scheduling related work queues
- Provide assistance and direction to physicians, their staff and other hospital personnel with whatever needs they may have
- Work closely with departments on new procedures and requirements to ensure compliance
Administrative Assistant
Southeast Health
11.2020 - 09.2021
- Assists in preparing and collecting physician charges for clinic patients
- Prepares information for patient billing for commercial, governmental and private payments
- Maintains patient/physician billing information
- Obtains needed information from patients medical record for billing purposes
- Answer multiple phone lines
- Schedule appointments
- Register patients - pre-cert insurance companies
- Required understanding of specific needs of patients
- Electronic filing of records
- Performs other duties as assigned
Paraoptometric Tech
Success Vision Express
08.2020 - 11.2020
- Greet patients and collect medical history
- Collect and verify Insurance
- Administer tests to determine visual capabilities
- Administer tests that examine the health of the eye
- Prep and set-up the exam room for the patient and optometrist
- Enter results from administered tests into computer
SPED Assistant
Desoto County Schools
08.2016 - 02.2020
- Assist wheelchair bound student with tasks such as eating, use of the bathroom and moving from class to class
- Provide for the mental and social needs of student
- Ensure student is excelling in the classroom setting with tutoring.
Administrative Assistant
Chas Emerson & Independent Planning Group
07.2014 - 08.2016
- Provide general administrative and clerical support including but not limited to scheduling, mailing, scanning, and faxing
- Maintain electronic filing system
- Greet clients Answer and transfer calls
- Prepare documents such as life insurance applications and track the progress with each vendor
Head Start - Child / Family Advocate
Delta Area Economic Opportunity Center
08.2007 - 11.2011
- Maintain regular ongoing contact with parents through home or site visits
- Conduct outreach, recruitment, and enrollment functions
- Provide support to families and monitor their progress towards goals
- Document pertinent health data, maintain confidential information and current records of family information
- Receive, obtain, and evaluate program application materials including occupational, financial, education and health status information to determine eligibility or continued eligibility
- Serve as a liaison between the families and schools, community service agencies, and other program staff
- Coordinate parent involvement program activities with parents, plan and coordinate parent meetings; actively support parent committees and solicit parent involvement (volunteers) in the classroom
- Participate and/or attend advisory councils, conferences, staff meetings and staff development activities
- Actively assist in classroom Plan and implement lesson while plans creating specialized activities and lessons for students with an Individualized Education Plan.
- Utilize Conscious Discipline training with the students
Education
No Degree - General Studies
Northwest Mississippi Community College
Senatobia, MSundefined
Mineral Area College
Fredericktown, MO01.2008
Skills
- Administrative
- Microsoft Office Suite
- Epic Software
- Business Correspondence
- Patient scheduling
- Verbal and written communication
- Patient registration
- Customer/client relations
- Remote work capabilities
- Calendar management
- Deadline adherence
Timeline
Billing/Scheduling Associate II / Otolaryngology
Washington University
04.2023 - 04.2024
Centralized Scheduler
St. Francis Medical Center
09.2021 - 04.2023
Administrative Assistant
Southeast Health
11.2020 - 09.2021
Paraoptometric Tech
Success Vision Express
08.2020 - 11.2020
SPED Assistant
Desoto County Schools
08.2016 - 02.2020
Administrative Assistant
Chas Emerson & Independent Planning Group
07.2014 - 08.2016
Head Start - Child / Family Advocate
Delta Area Economic Opportunity Center
08.2007 - 11.2011
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Mineral Area College
No Degree - General Studies
Northwest Mississippi Community College
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