Sara Novak
Canton,MI
Summary
Proven team collaborator and customer service expert, I excelled at Dolar Store by mastering cash handling and enhancing customer satisfaction. Leveraging strong work ethic and attention to detail, I significantly improved efficiency and fostered positive client relationships across roles. Skilled in cash register operation and empathetic client interactions, I consistently exceed employer expectations.
Overview
8
8
years of professional experience
Work History
Cahier
Dolar Store
Canton, MI
05.2022 - 07.2022
- Assisted customers over the phone regarding store operations, product information and order placement.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Delivery Driver
Hungry Howies Pizza & Subs
Canton, MI
03.2017 - 05.2021
- Verified deliveries against shipping instructions prior to delivering to customers.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Utilized GPS and maps for efficient route planning.
Janitor
LUV Manicures & Pedicures
Canton, MI
03.2016 - 11.2017
- Follow established safety procedures while operating machinery and using chemicals.
- Reduced cleaning time significantly while maintaining company quality standards.
- Responded promptly to requests to clean and sanitize areas after accidents.
- Completed sweeping and vacuuming, glass cleaning and trash collecting.
- Completed routine maintenance checks, notifying management of needed repairs.
Cleaning Team Member
Lifetime Fitness Center
Canton, MI
03.2014 - 10.2016
- Swept and damp-mopped private stairways and hallways.
- Kept business entrances clean, tidy and professional in appearance.
- Dusted furniture, machines or equipment.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Followed company uniform, performance and security policies with every job.
- Provided exceptional customer service at all times responding promptly to requests from guests and staff members alike.
Education
Associate of Arts - Homeland Security
Schoolcraft College
Livonia, MI04-2026
High School Diploma -
P-CEP Plymouth-Canton Educational Park
Canton, MI05-2013
Skills
- Work ethic and integrity
- Cash register operation
- Team collaboration
- Drawer balancing
- Product restocking
- Cash handling expertise
- Customer service excellence
- Empathy and patience
- Attention to detail
Timeline
Cahier
Dolar Store
05.2022 - 07.2022
Delivery Driver
Hungry Howies Pizza & Subs
03.2017 - 05.2021
Janitor
LUV Manicures & Pedicures
03.2016 - 11.2017
Cleaning Team Member
Lifetime Fitness Center
03.2014 - 10.2016
Associate of Arts - Homeland Security
Schoolcraft College
High School Diploma -
P-CEP Plymouth-Canton Educational Park
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