Jessina Trujillo
El Paso,TX
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
6
6
years of professional experience
Work History
Cahier
Bryant’s Market
El Paso, TX
05.2021 - 12.2021
- Collected payments and provided accurate change.
- inventory
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
Sales Associate/cashier
Skechers Shoe Store
El Paso, TX
10.2019 - 06.2020
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Performed scheduled inventory counts and supply audits.
- Processed sales transactions to prevent long customer wait times.
- Helped with purchases and signed customers up for rewards program.
Customer Services Representative/Customer Services Representative/Sales Associate
Cox communication
El Paso, TX
06.2018 - 12.2018
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Took an average of 40-60 calls per day
- Helped customers over the phone to fix their tv/computer equipment.
- Pitched sales
Sales Associate/Cashier
Melrose Family Fashion
El Paso, TX
10.2015 - 01.2018
- Greeted customers as they entered the store .
- Helped customers look for the type of outfit the were looking for.
- Inventory
- Count money till.
- Maintained sales floor by restocking shelves, updating pricing information and managing inventory.
- Explained return and exchange policy to enforce, and accepted merchandise for refunds or replacement with different items.
- Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
- Reported suspicious behavior, incidents and theft to support loss prevention.
- Maintained clean, orderly and well-stocked register area.
- Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
- Kept store presentable with regular cleaning and organization.
- Signed customers up for rewards programs.
Education
Esthetics - Esthetics
Tristate Cosmetology Insititue
El Paso, TX04.2023
High School Diploma -
Americas High School
El Paso, TX06.2014
Skills
- Customer Services
- Cash handling
- Credit and cash transactions
- Friendly
- Easy to get along with
- Easy learner
- Always prepared
- Always willing to learn new things
Timeline
Cahier
Bryant’s Market
05.2021 - 12.2021
Sales Associate/cashier
Skechers Shoe Store
10.2019 - 06.2020
Customer Services Representative/Customer Services Representative/Sales Associate
Cox communication
06.2018 - 12.2018
Sales Associate/Cashier
Melrose Family Fashion
10.2015 - 01.2018
Esthetics - Esthetics
Tristate Cosmetology Insititue
High School Diploma -
Americas High School