Sara Olexa
Assistant General Manager
Emmaus,PA
Summary
Knowledgeable and dedicated customer service professional. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate and energetic with a passion for developing relationships.
Overview
15
15
years of professional experience
Work History
Assistant General Manager
Wawa
Emmaus, PA
11.2021 - Current
- Resolved problems promptly to elevate customer approval.
- Handled cash accurately and prepared deposits.
- Motivated, trained and disciplined employees to maximize performance.
General Manager
Friendly's
Allentown, PA
07.2007 - 11.2021
- Developed and maintained relationships with customers and suppliers through account development.
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Liberty High School
Bethlehem, PA05.2004
Skills
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Exceptional Communicator
- Multitasking Abilities
Timeline
Assistant General Manager
Wawa
11.2021 - Current
General Manager
Friendly's
07.2007 - 11.2021
High School Diploma -
Liberty High School
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