Managed network of over 60 partners, including school directors, child psychologists, and diagnosticians.
Generated numerous successful referrals through strategic outreach. Enhanced brand awareness and public perception by developing networks with key stakeholders.
Developed and utilized templates to streamline outreach communication, incorporating Microsoft Word to customize effectively.
Case Manager
ABA Agency
09.2022 - 10.2023
Served as customer suppprt by assisting providers in navigating and troubleshooting the app, diagnosing and resolving technical issues.
Managed dozens of client cases concurrently, ensuring efficient resolution and support for diverse needs. Adapted quickly to changing needs and provided effective solutions.
Coordinated with multiple departments to ensure timely and efficient case management, utilizing Google Suite and Microsoft Office.
Education
Software Development
CPU Code School
Digital Marketing
ODEO Academy
Skills
Database/SQL: CRUD Business Scenario Relational DB Schema CTE Functions Stored Procedures
Software Apps: C# Desktop with Winforms Unit Testing Login and Security MAUI Python
Web: HTML CSS Bootstrap JavaScript TypeScript jQuery API React
Tools: Git CLI VS Code VS Azure DB Studio Microsoft SQL Server