Sara Panora
North Bergen,NJ
Overview
6
6
years of professional experience
1
1
Certification
Work History
Coach
Special Olympic New Jersey Young Athletes
Jersey City, NJ
01.2024 - 06.2024
- Assisted children with intellectual disabilities in gaining opportunities to learn and develop their motor, social, and cognitive skills.
- Developed lesson plans for athletes with varying degrees of both physical and learning disabilities including ADHD, speech impairment and autism.
- Boosted athletes confidence through personalized training sessions and continuous feedback.
- Set lesson plans to provide games and activities to help children develop fitness, strength, body awareness, adaptive skills and visual tracking skills.
- Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
Retail Sales Associate
Birkenstock
New York
06.2022 - Current
- Assisted customers by helping them select products in a high volume store.
- Engaged with customers enthusiastically to drive sales.
- Assisted customers with returns, refunds, and resolve common complaints.
- Maintained organized, presentable merchandise to drive continuous sales.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Retail Sales Associate
Cole Haan
New York
06.2019 - 06.2022
- Walked the sales floor, proactively and reactively assisting customers with questions, concerns and item purchases.
- Guided customers on purchases based on interests and current promotions.
- Stock, replenish and organize inventory with accuracy and efficiency.
- Handled POS system transactions including credit, cash, returns, exchanges and refunds.
- Trained new sales team members in products, selling techniques, and company procedures.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Supported store leadership in implementing new merchandising strategies to improve product positioning.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
- Supported store management in planning and executing seasonal promotions and sales events.
Front Desk Receptionist
Premier Family Dental
Clifton
01.2019 - 06.2019
- Warmly welcomed 30+ customers into office.
- Answered approximately 20+ incoming calls daily utilizing a courteous and professional manner to collect information and identify customer needs.
- Handled patients information in the system.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Maintained strict confidentiality of sensitive information, upholding privacy standards.
- Developed FAQ document for common visitor inquiries, streamlining information provision.
Education
Bachelor's Of Health Science -
Saint Peter's University
Jersey City, NJ05.2024
High School Diploma -
Union City High School
Union City, NJ06.2019
Skills
- Microsoft Word (4 years)
- Front desk
- Retail sales
- Customer Service
- Dental Receptionist
- Problem-solving skills
- Time Management
- Teamwork and Collaboration
- Goal-Oriented
- Cash Handling
- Product Sales
- Sales Strategies
- Flexible Schedule
Certification
- Phlebotomy Certificate
References
- Available upon request.
Timeline
Coach
Special Olympic New Jersey Young Athletes
01.2024 - 06.2024
Retail Sales Associate
Birkenstock
06.2022 - Current
Retail Sales Associate
Cole Haan
06.2019 - 06.2022
Front Desk Receptionist
Premier Family Dental
01.2019 - 06.2019
Bachelor's Of Health Science -
Saint Peter's University
High School Diploma -
Union City High School