Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Work Availability
Work Preference
Quote
Interests
Languages
Software
Websites
Hi, I’m

Sara Perazzo

Omaha,NE
Sara Perazzo

Summary

Results-driven General Liability Claims Adjuster III at Applied Underwriters with expertise in claims investigation and settlement negotiation. Proven track record in reserve management and legal coordination, achieving timely resolutions while delivering exceptional customer service. Adept at policy interpretation, enhancing operational efficiency and client satisfaction through strong communication skills.

Overview

13
years of professional experience
1
Certification

Work History

Applied Underwriters
Omaha, NE

General Liability Claims Adjuster III
08.2024 - Current

Job overview

  • Draft claim correspondence including, but not limited to, claim acknowledgment letters, reservation of rights, liability denials, payment explanation letters, and settlement releases.
  • Retain and work with defense counsel, coverage counsel, and/or monitoring counsel from an approved panel of attorneys.
  • Adjust liability claims for several carriers with various policies including Commercial General Liability, Excess General Liability, Commercial Umbrella Liability, Facultative Reinsurance for a risk-sharing pool of Public Entities in California (Public Risk Innovation, Solutions, and Management, "PRISM"), and Excess General Liability for pool of California joint powers authorities ("CARMA").
  • Set and maintain Reserves to last the life of the claim.
  • Issue payments to Claimants for covered losses and settlements.
  • Coordinate with third-party administrators on claims with self-insured retentions.

Applied Underwriters
Omaha, NE

Property Claims Adjuster II
10.2022 - 08.2024

Job overview

  • Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
  • Expedited claim resolutions by working closely with legal teams when necessary to resolve disputed cases or litigation issues.
  • Negotiated favorable settlement terms for complex property loss situations involving multiple parties or competing interests.
  • Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
  • Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
  • Investigated property damage claims to determine coverage and liability.

Omaha Public Schools

Kindergarten Teacher
06.2018 - 06.2022

Job overview

  • Live-streamed lessons for remote students, while facilitating instruction to students in classroom, and monitoring between three computer screens.
  • Created, wrote, and delivered lessons implemented with Nebraska State and Common Core standards.
  • Gathered and used data to create, monitor and establish personalized learning goals and strategies for students individual learning needs.
  • Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.

Jams Bar And Grill

Server
10.2012 - 07.2018

Job overview

  • Collected payments for food and drinks served, balanced cash receipts and maintained accurate cash balances with sales up to $2,500.
  • Resolved guest complaints to maintain complete customer satisfaction and repeat customers.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, providing superior customer service.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.

Omaha Public Schools

Paraprofessional
03.2015 - 06.2018

Job overview

  • Oversaw students in classroom and common areas to monitor, enforce rules and support the lead teacher.
  • Instructed small groups of students in reading and math.
  • Prepared learning materials, helping teachers prepare for daily instruction.


Plantscapes

Purchasing Agent
01.2013 - 03.2015

Job overview

  • Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
  • Maintained consistent email communication with customers and suppliers to confirm and track orders.
  • Maintained complete documentation and records of all purchasing activities.
  • Provided superior customer service, answering phone lines, assisted customers with questions and processing orders.

Education

Concordia University
Seward, NE

Bachelor of Education from Elementary Education

University Overview

University of Nebraska At Omaha
Omaha, NE

Bachelor of Business Administration from Marketing

University Overview

Metropolitan Community College
Omaha, NE

Associate of Applied Business

University Overview

Skills

  • Claims investigation
  • Owner controlled insurance polices
  • Wrap-polices
  • Constuction defects
  • Liability assessment
  • Settlement negotiation
  • Policy interpretation
  • Reserve management
  • Legal coordination
  • Mediations
  • Detail-oriented
  • Strong communication skills
  • Customer service skills

Certification

New York Independent Adjuster

#1824688

Date Achieved: 12/31/2024

Renewal Date: 12/31/2024

Adjuster - All Lines DHS TX

#2938238

Date Achieved: 12/12/2022

Renewal Date: 05/31/2026

References

References
References available upon request.

Timeline

General Liability Claims Adjuster III
Applied Underwriters
08.2024 - Current
Property Claims Adjuster II
Applied Underwriters
10.2022 - 08.2024
Kindergarten Teacher
Omaha Public Schools
06.2018 - 06.2022
Paraprofessional
Omaha Public Schools
03.2015 - 06.2018
Purchasing Agent
Plantscapes
01.2013 - 03.2015
Server
Jams Bar And Grill
10.2012 - 07.2018
Concordia University
Bachelor of Education from Elementary Education
University of Nebraska At Omaha
Bachelor of Business Administration from Marketing
Metropolitan Community College
Associate of Applied Business
Availability
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Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Quote

I got a future so bright I need to wear shades.

Interests

Gardening

Cooking

Languages

English
Native language

Software

Microsoft Word, Excel, PowerPoint, Outlook, Zoom, Teams

Websites

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Sara Perazzo