Sara Perazzo
Summary
Dedicated, detail-orientated professional with a record of strong communication, creative problem solving, and organizational skills. Extensive work in customer service with a proven ability to work collaboratively in a fast-paced environment while handling multiple priorities.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
General Liability Claims Adjuster III
Applied Underwriters
08.2024 - Current
- Monitor a ride range of excess reported pool claims for exposure and if they will reach the attachment point in the coverage tower.
- Work with third-party administrations to manage and resolve commercial general liability claims that have a self-insured retention endorsement.
- Investigate and determine liability as the primary carrier on excess commercial geneal liability claims.
- Maintained contact with claimants and attorneys to determine treatment status.
Property Claims Adjuster II
Applied Underwriters
10.2022 - 08.2024
- Assisted policyholders with understanding their coverage, providing clear explanations on policy terms and conditions throughout the claims process.
- Expedited claim resolutions by working closely with legal teams when necessary to resolve disputed cases or litigation issues.
- Negotiated favorable settlement terms for complex property loss situations involving multiple parties or competing interests.
- Coordinated and managed field investigations, outside engineers, contractors and cause and origin experts.
- Achieved timely resolution of property claims by investigating, evaluating, and settling a variety of cases.
Kindergarten Teacher
Omaha Public Schools
06.2018 - 06.2022
- Live-streamed lessons for remote students, while facilitating instruction to students in classroom, and monitoring between three computer screens.
- Created, wrote, and delivered lessons implemented with Nebraska State and Common Core standards.
- Gathered and used data to create, monitor and establish personalized learning goals and strategies for students individual learning needs.
- Collaborated with other faculty and staff to promote rigorous learning opportunities, general well-being of school and collective interest of staff and student body.
Server
Jams Bar And Grill
10.2012 - 07.2018
- Collected payments for food and drinks served, balanced cash receipts and maintained accurate cash balances with sales up to $2,500.
- Resolved guest complaints to maintain complete customer satisfaction and repeat customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, providing superior customer service.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Paraprofessional
Omaha Public Schools
03.2015 - 06.2018
- Oversaw students in classroom and common areas to monitor, enforce rules and support the lead teacher.
- Instructed small groups of students in reading and math.
- Prepared learning materials, helping teachers prepare for daily instruction.
Purchasing Agent
Plantscapes
01.2013 - 03.2015
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions and expedite customer orders.
- Maintained consistent email communication with customers and suppliers to confirm and track orders.
- Maintained complete documentation and records of all purchasing activities.
- Provided superior customer service, answering phone lines, assisted customers with questions and processing orders.
Education
Bachelor of Education - Elementary Education
Concordia University
Seward, NEBachelor of Business Administration - Marketing
University of Nebraska At Omaha
Omaha, NEAssociate of Applied Business -
Metropolitan Community College
Omaha, NESkills
Multitasking Abilities
Technically Proficient
Teamwork and Collaboration
Flexible and Adaptable
Detail Oriented
Classroom Management
Mediations
Negotiating Settlements
Litigated Insurance Property Claims
Certification
New York Independent Adjuster
#1824688
Date Achieved: 12/31/2024
Renewal Date: 12/31/2024
Adjuster - All Lines DHS TX
#2938238
Date Achieved: 12/12/2022
Renewal Date: 05/31/2026
Timeline
General Liability Claims Adjuster III
Applied Underwriters
08.2024 - Current
Property Claims Adjuster II
Applied Underwriters
10.2022 - 08.2024
Kindergarten Teacher
Omaha Public Schools
06.2018 - 06.2022
Paraprofessional
Omaha Public Schools
03.2015 - 06.2018
Purchasing Agent
Plantscapes
01.2013 - 03.2015
Server
Jams Bar And Grill
10.2012 - 07.2018
Bachelor of Business Administration - Marketing
University of Nebraska At Omaha
Bachelor of Education - Elementary Education
Concordia University
Associate of Applied Business -
Metropolitan Community College
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