Sara Pereyra

Results-oriented Sales Manager with 20+ years of leadership experience in the telecommunications industry. Proven success in driving sales performance, team leadership, and operational efficiency. Skilled at creating positive work environments that enhance customer experience and loyalty. Adept in strategic planning, cross-functional collaboration, and staff development to achieve business goals and increase profitability.

• Managed a high-performing sales team, consistently achieving or surpassing team quotas.
• Supervised over 10 locations, enforcing high-quality standards of operation.
• Foster teamwork and accountability, enhancing staff engagement and performance.
• Conducted regular sales training sessions to enhance team skills and overall performance.
• Surpass sales goals through alignment with corporate strategies, which led me to achieve the following results from June through December 2024 as a District Manager:

Ranked #4 nationally in internet upgrade yield (15.16%) and maintained #1 regional ranking through 2024 and into 2025.

Consistently improved key performance metrics quarterly, culminating in the district achieving the top position in the region by year-end 2024.

Conducted frequent store visits to observe operations, coach and motivate store managers and specialists, and drive performance in sales, merchandising, customer service, and operations across the district—consistently exceeding quota and KPI targets.

• Leverage assessment skills to continually review all business aspects from sales behaviors to product knowledge.
• Proactively work with District Manager to identify and resolve sales and operational issues. Build action plans and seek opportunities to continue business growth and increase customer satisfaction.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Expanded territory coverage by strategically identifying and targeting high-potential accounts.
• Partner with HR to resolve employee issues managing progressive corrective action.
• Recognize stores and leaders needing improvement and implement Spectrum for Experience program enhancing productivity by over 5%.
• Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.

Led a team of 25 employees, overseeing sales and daily store operations, with a strong emphasis on consistently achieving and surpassing monthly sales targets.

• Provided mentoring, coaching, feedback and direction to team to empower them to achieve their key performance metrics.
• Continually educated lead representatives to ensure quality work with professionalism and integrity.
• Assisted customers in locating desired products while providing knowledgeable recommendations based on individual needs.
• Oversaw daily cash handling procedures, ensuring accuracy in transactions and minimizing loss prevention risks.
• Set and updated weekly work schedules to meet coverage demands by considering factors like expected customer levels, planned promotions and individual employee strengths.
• Trained newly hired sales team in upselling techniques.
• Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.