Sara Peterson
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at PetSmart, excelling in store operations and customer service. Recognized for enhancing team performance through effective training and strong leadership. Skilled in cash handling and loss prevention, driving increased sales and fostering customer loyalty through exceptional service and strategic problem-solving.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Associate Lead With Keys
PetSmart
Colorado Springs, CO
08.2024 - Current
- Upheld strong productivity through effective multitasking.
- Supported colleagues consistently to maintain a positive work atmosphere.
- Supervised daily opening and closing routines, maintaining accurate cash handling practices.
- Boosted repeat business by providing outstanding customer support.
- Instructed new hires on company protocols, optimal practices, and member conversion strategies
PetCare Specialist
PetSmart
Colorado Springs, CO
04.2023 - 08.2023
- Executed consistent cleaning practices to uphold a sanitary environment for pets.
- Executed safe handling practices with animals under a variety of conditions.
- Maintained optimal health of pets by administering medications as directed.
- Educated pet owners on proper pet care and habitat enrichment.
General Manager
US Taekwondo Center - Lehman
Colorado Springs, CO
01.2016 - 03.2020
- Oversaw direct sale of educational programs.
- Managed and executed community engagement initiatives.
- Organized and executed four global Hanmadang events in partnership with a team.
- Led the supervision of facility operations and team management.
- Resolved customer issues to build loyal clientele.
Special Education Teacher
Willmar Public Schools
Willmar, MN
03.2005 - 06.2010
Education
Bachelors Of Science In Education - Elementary Education
Bemidji State University
Bemidji, MN05.2010
Associate Of Arts - Human Services
Ridgewater College
Willmar, MN05.2002
Skills
- Customer service management
- Customer Relations and Satisfaction
- Task Prioritization
- Multitasking Abilities
- Excited to Learn New Skills
Certification
Forklift Certified
Timeline
Associate Lead With Keys
PetSmart
08.2024 - Current
PetCare Specialist
PetSmart
04.2023 - 08.2023
General Manager
US Taekwondo Center - Lehman
01.2016 - 03.2020
Special Education Teacher
Willmar Public Schools
03.2005 - 06.2010
Bachelors Of Science In Education - Elementary Education
Bemidji State University
Associate Of Arts - Human Services
Ridgewater College