Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sara Phillips

Luther,OK

Summary

Dedicated Reservation Manager with a proven track record in complaint resolution and operational efficiency. Committed to enhancing customer experiences through effective staff training and attention to detail.

Overview

8
8
years of professional experience

Work History

Reservation Manger

Uhaul Moving And Storage
Oklahoma City, Oklahoma
07.2018 - Current
  • Managed customer reservations, ensuring accurate bookings and optimal customer experience using U-Haul's proprietary booking system.
  • Monitored call volumes and resolved customer inquiries related to reservations, enhancing service delivery and customer satisfaction.
  • Resolved customer inquiries and complaints with professionalism and efficiency.
  • Trained staff on effective reservation handling and customer service techniques.
  • Coordinated with multiple departments to ensure seamless rental operations.

Education

High School Diploma -

Alisal High School
Salinas, CA
05-2019

Skills

  • Reservation management
  • Complaint resolution
  • Call monitoring
  • Operational efficiency
  • Problem solving
  • Attention to detail
  • Customer service

Timeline

Reservation Manger

Uhaul Moving And Storage
07.2018 - Current

High School Diploma -

Alisal High School
Sara Phillips