SARA PRESTEEN MSN, RN, RNC-NIC
Kaukauna
Summary
Highly motivated, dedicated, and experienced nurse manager with over 10 years of experience leading 80+ direct reports across various departments and patient populations. Actively involved in department, hospital, and organizational committees to enhance quality, patient outcomes, and engagement. Strong leadership skills foster continuous growth and development at both personal and organizational levels.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Nurse Manager-(NICU, LDRP, M/S/Peds, Float Pool)
Aurora BayCare Medical Center
10.2024 - Current
- Worked with providers to define quality metrics and outcome reporting process.
- Developed strong interdisciplinary team collaboration, resulting in better patient outcomes.
- Communicated with healthcare providers to facilitate continuity of care.
- Ensured compliance with healthcare regulations by implementing policies and procedures for the highest quality of care.
- Promoted a positive work environment by fostering effective communication, teamwork, and employee engagement.
- Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision-making.
- Developed and implemented quality improvement initiatives to provide best possible patient care and identify and address areas of concern.
- Coordinated staffing resources during times of high patient acuity or census fluctuations to maintain optimal nurse-to-patient ratios.
- Fostered improvement in staff development, personnel training, and standards of patient care.
Nurse Manager-NICU, Med/Surg/Peds, Float Pool
Aurora BayCare Medical Center
04.2021 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Served as a key point of contact between nursing staff, physicians, administration, and other healthcare professionals.
- Promoted a culture of safety within the department, conducting regular risk assessments and addressing potential hazards promptly.
Interim Nursing Director-Women's Health
Aurora BayCare Medical Center
12.2020 - 05.2021
- Ensured compliance across all regulatory bodies related licensure requirements allowing department maintain up-to-date standing within state/local mandates.
- Conducted thorough evaluations of nursing staff performance, providing constructive feedback for continuous improvement opportunities.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Promoted professional development opportunities to encourage nurses to pursue continuous training.
- Established strong relationships with key stakeholders, including physicians, patients, families, and community partners to improve care delivery processes.
Nursing Supervisor-NICU, Med/Surg/Peds
Aurora BayCare Medical Center
12.2019 - 04.2021
- Added med/surg/pediatric Supervisor responsibilities to NICU Supervisor duties/responsibilities.
- Population includes infants, pediatrics, medical-surgical and COVID+ patients
- 24/7 on-call responsibility for 20+ direct reports
- Additional responsibilities as listed in NICU Supervisor description
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Trained, evaluated and coached clinical staff to improve performance.
- Conducted regular performance evaluations of nursing staff, identifying strengths and areas needing improvement while providing guidance on career advancement strategies.
Nursing Supervisor-NICU
Aurora BayCare Medical Center
09.2014 - 12.2020
- Supervisor of level III NICU with 24/7 call responsibility
- Manage daily staffing, monitor LCE, finance/budget, schedule/staffing, performance evaluations, strategic planning and staff retention, engagement and growth
- 50+ direct reports including RN's and C.N.A/HUC's
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Strong, positive working relationship with providers (Neonatologist and Neonatal Nurse Practitioner's)
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Member of ABMC Patient Safety Committee, Magnet Leadership Committee, Advocate Aurora Women's Health Leadership Committee and ACC representative in both NICU and GYN/Pediatric departments
- Developed a staff scheduling committee to help increase team member engagement and improve work-life balance for team members while continuing to meet the needs of the department in a fiscally responsible manner
- Co-developer of the Charge Nurse Leader Orientation program for Women's Health
- Top tier in engagement, quality and patient experience
- Generate and review incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
- Investigate and independently resolve complaints from staff, physicians and patients by leveraging clinical judgment and unit management expertise
Registered Nurse Level 3, NICU
Aurora BayCare Medical Center
07.2004 - 09.2014
- Charge/transport RN
- Member of several different department and hospital committees
- Preceptor to multiple new team members
- Provided exceptional care to high-acuity patients needing complex care
Registered Nurse-ICU
St. Vincent Hospital
12.2002 - 07.2004
- ICU RN in a busy medical-surgical intensive care unit
- Cared for critically ill adult patient population
Education
MSN - Leadership & Management
Western Governors University
Salt Lake City, UT09.2022
BSN - Nursing
Grand Canyon University
Phoenix, AZ05.2013
ADN - Nursing
Fox Valley Technical College
Appleton, WI12.2002
Skills
- Clinical quality improvement
- Policy and procedure development and adherence
- Scheduling/staffing management
- Quality improvement, project development and management
- Staff development/management
- Infection control and prevention
- Performance evaluations
- Fiscal responsibility and management
- Strategic planning and goal setting
- Relationship building and retention
- Hiring and recruitment
- Positive Physician relationships
Certification
- RNC-NIC
- BLS
- NRP
- S.T.A.B.L.E
- CISM
Accomplishments
- CEO Award Recipient
- Multiple Daisy nominations
- Co-Chair of LOS committee
- Critical Incident Review Panel (
- Nursing Ethics Committee (
- Co-Chair Hospital CLABSI Committee (
- Critical Incident Stress Management (CISM) training/team and co-chair of committee
- Bedside report committee member
- Healthcare Careers committee member
- Member of code blue committee
- Unplanned extubation committee
- Active in shared governance committees
- Top tier staff engagement each year as a leader
- Member of Workforce optimization committee
- QMS Auditor Trained
- Nominated for Leader of the Year x3 years
Personal Information
Title: MSN, RN, RNC-NIC
Timeline
Nurse Manager-(NICU, LDRP, M/S/Peds, Float Pool)
Aurora BayCare Medical Center
10.2024 - Current
Nurse Manager-NICU, Med/Surg/Peds, Float Pool
Aurora BayCare Medical Center
04.2021 - 10.2024
Interim Nursing Director-Women's Health
Aurora BayCare Medical Center
12.2020 - 05.2021
Nursing Supervisor-NICU, Med/Surg/Peds
Aurora BayCare Medical Center
12.2019 - 04.2021
Nursing Supervisor-NICU
Aurora BayCare Medical Center
09.2014 - 12.2020
Registered Nurse Level 3, NICU
Aurora BayCare Medical Center
07.2004 - 09.2014
Registered Nurse-ICU
St. Vincent Hospital
12.2002 - 07.2004
BSN - Nursing
Grand Canyon University
ADN - Nursing
Fox Valley Technical College
- RNC-NIC
- BLS
- NRP
- S.T.A.B.L.E
- CISM
MSN - Leadership & Management
Western Governors University
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