Sara Pucci
Willow Springs,IL
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Prepared to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Server/Host
Chesdans
Homer Glen, IL
12.2021 - Current
- Delivered exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed food and beverage orders efficiently, maintaining accuracy in a fast-paced environment.
- Trained and mentored new staff on operational procedures and customer service standards.
- Collaborated with kitchen staff to ensure timely delivery of meals during peak hours.
- Resolved guest complaints promptly, enhancing overall dining experience and loyalty.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Assistant/ Receptionist
Lush Salon and Color Bar
Palos Heights, IL
02.2023 - 12.2024
- Managed front desk operations to ensure seamless customer service experience.
- Assisted clients with appointment scheduling and inquiries, enhancing overall satisfaction.
- Maintained organized filing systems for client records and salon documentation.
- Coordinated communication between team members to streamline daily operations.
- Contributed to a positive salon atmosphere through effective interpersonal communication skills.
Sales Associate
Ulta
Hodgkins, IL
09.2021 - 12.2021
- Assisted customers in product selection, enhancing overall shopping experience.
- Provided expert knowledge on cosmetics, hair products and skincare products to drive customer satisfaction.
- Executed daily sales transactions accurately, maintaining cash register integrity.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Costumer Service Representative
Target
Willowbrook, IL
06.2019 - 07.2021
- Assisted customers with inquiries and resolved issues efficiently.
- Processed transactions accurately using point-of-sale systems.
- Maintained merchandise presentation standards on sales floor.
- Collaborated with team members to enhance customer service experience.
Education
Cosmetology License - Cosmetology
Nail Inn And School of Cosmetology
Lemont, IL10.2024
High School Diploma -
Lyons Township High School
Lagrange, IL06.2019
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team member support
- Multitasking Abilities
Timeline
Assistant/ Receptionist
Lush Salon and Color Bar
02.2023 - 12.2024
Server/Host
Chesdans
12.2021 - Current
Sales Associate
Ulta
09.2021 - 12.2021
Costumer Service Representative
Target
06.2019 - 07.2021
Cosmetology License - Cosmetology
Nail Inn And School of Cosmetology
High School Diploma -
Lyons Township High School