Sara Rendon
San Juan,TX
Summary
Dynamic and detail-oriented professional with extensive experience in customer service and cash handling at Ross Dress for Less. Proven ability to enhance customer satisfaction through effective communication and problem resolution. Skilled in cash register operation and adept at managing cash drawers, ensuring accuracy and efficiency in all transactions.
Overview
6
6
years of professional experience
Work History
Cashier
Ross Dress for Less
03.2023 - 02.2025
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Helped customers complete purchases, locate items, and join reward programs.
Receptionist
Dry Cleaning
02.2022 - 01.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Handled cash transactions and maintained sales and payments records accurately.
Warehouse Sorter
Target Distribution
02.2021 - 12.2021
- Assisted in inventory management by tracking sorted items and reporting discrepancies to supervisors.
- Collaborated effectively with team members to optimize workflow and streamline the sorting process.
- Increased warehouse efficiency by streamlining sorting processes and implementing organizational systems.
- Expedited order fulfillment through efficient use of warehouse equipment, such as pallet jacks and forklifts.
- Enhanced productivity with meticulous attention to detail when sorting items for accurate shipment.
Key Holder
Dollar General Distribution Center
01.2019 - 12.2020
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy .
Education
N/A - N/A
05.2022
Skills
Coaching and mentoring
Till counting
Cash register systems
Refund handling
Order taking
Cleaning and sanitizing
Receipt and refund issuance
Cash register operation
Money handling
Guest inquiries
Product restocking
Cash drawer management
Cash Handling
Refunds and exchanges
Customer assistance
Basic math skills
Retail merchandising
Timeline
Cashier - Ross Dress for Less
03.2023 - 02.2025
Receptionist - Dry Cleaning
02.2022 - 01.2023
Warehouse Sorter - Target Distribution
02.2021 - 12.2021
Key Holder - Dollar General Distribution Center
01.2019 - 12.2020
Columbus Unified High School - N/A, N/A