Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
8
8
years of professional experience
Work History
Cosmetologist
Self-Employed
Alexandria , VA
08.2021 - Current
Organized scheduling of appointments throughout the day.
Provided consultations to clients about their desired hairstyle and hair care needs.
Maintained cleanliness of work station by sanitizing tools and equipment between uses.
Educated clients on proper home hair care maintenance techniques.
Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
Pre-booked future appointments to increase repeat business.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Responded to customer inquiries by phone, email, and in person.
Updated and maintained customer information records and beauty services provided.
Cosmetologist
Atlas Salon
Washington DC, VA
08.2019 - 08.2021
Greeted visitors and provided them with assistance.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Scheduled appointments for clients, customers, and other visitors.
Maintained cleanliness of salon station and implements.
Assisted with hair styling, cutting, coloring, and perming services.
Mentored new staff to enhance personal growth and increase productivity.
Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
Customized styles, services and products to suit client needs and maintain customer satisfaction.
Cosmetologist
Tulip Salon Spa
Fredericksburg, VA
06.2016 - 05.2019
Provided excellent customer service at the reception desk by answering phone calls and scheduling appointments.
Assisted stylists in shampooing, conditioning, and styling hair for clients.
Worked collaboratively with colleagues to achieve common goals.
Attended trade shows and educational seminars to stay up-to-date on current trends in hairstyling.
Provided consultations to clients on beauty treatments, products and services.
Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
Advised clients on how to maintain their haircuts between visits.
Education
High School Diploma -
Paul Mitchell The School Woodbridge
Woodbridge, VA
09-2016
Skills
Active Listening
Strong manual dexterity
Friendly Communication
Issue Resolution
Relationship Building
Product and Service Explanations
Beauty tool sanitization
Chemical Mixing and Application
Trend Awareness
Hair Styling
Makeup Application
Special Event Hair Styling
Social Media Promotion
Payment processing expertise
QuickBooks proficiency
Selling and Upselling
Client Consultations
Accomplishments
2016 Paul Mitchell Caper Winner - selected one of ten in the country to contribute and work on the student based team at Paul Mitchell's annual showcase event. I was awarded the opportunity to cut, color and style two models to perform on stage at the end of the event for all attendees.