Stephania Moore
Charlotte,NC
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
17
17
years of professional experience
Work History
Cosmetologist
Self Employed
Charlotte, North Carolina
02.2016 - Current
- Scheduled appointments and managed client records for self-employed services.
- Maintained clean workstations and disinfected tools between appointments.
- Shampooed, conditioned, and prepared hair for salon treatments.
- Recommended products and aftercare for independent client maintenance.
- Developed a loyal client base through excellent customer service.
- Built trusting client relationships through clear communication and professional care.
Independent Contractor
N/A
Charlotte, North Carolina
03.2010 - Current
- Resolved client concerns to enhance service quality.
- Answered questions and returned calls promptly to ensure effective customer support.
- Performed quality checks to maintain customer satisfaction standards.
- Protected confidential client data while handling sensitive information.
Key Holder
Shoe Show
Hickory, North Carolina
05.2011 - 08.2014
- Opened and closed the Shoe Show store, ensuring adherence to daily retail procedures.
- Supervised sales floor operations, supporting associates to enhance customer experience during peak traffic.
- Assisted customers with footwear selection, fit, and product questions.
- Resolved customer concerns and escalated issues to store management.
- Merchandised shoe displays and organized sales racks to improve product visibility and accessibility.
- Replenished inventory and recovered stockroom merchandise for floor presentation.
- Oversaw opening and closing procedures for the store such as opening and closing the store, setting alarms.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
Education
Medical Assistant - Family Medicine
UEI College
Morrow, GA02-2011
Skills
- Client consultation
- Client appointment management
- Customer service
- Professional client interaction
- Active listening
- Attention to detail
- Relationship management
- Active listening
- Decision-making
- Relationship management and management
- Decision-making
Timeline
Cosmetologist
Self Employed
02.2016 - Current
Key Holder
Shoe Show
05.2011 - 08.2014
Independent Contractor
N/A
03.2010 - Current
Medical Assistant - Family Medicine
UEI College