Niome Hayes

Work History

Cosmetologist

Salon Lofts

01.2025 - Current

Answered phone calls and emails to schedule client appointments.
Maintained client treatment records and designed long-term care programs for return customers.
Processed payments, entering sales in register for prompt customer service.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Cosmetologist/Owner

Salon Nordines Spa and Suites

12.2021 - 01.2025

Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Suggested treatments and styles to suit customer appearance and fashion choices.
Demonstrated high level of customer service to increase retention and satisfaction.
Applied makeup to clients for special occasions to meet requirements.
Developed new techniques to improve appearance of customer and provide different looks.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Styled hair, makeup and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Developed loyal following of clients by providing high-quality services.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Offered professional cuts, color services and extensions to salon customers.
Developed creative techniques to provide clients with latest hairstyles.
Demonstrated thorough knowledge of all salon products and services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Provided pre- and post-service consultations to accurately assess clients' needs.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and motivated employees to perform daily business functions.
Consulted with customers to assess needs and propose optimal solutions.
Managed day-to-day business operations.
Established foundational processes for business operations.
Generated revenues yearly and effectively capitalized on industry growth.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Assisted in recruiting, hiring and training of team members.
Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Processed payments, entering sales in register for prompt customer service.
Maintained client treatment records and designed long-term care programs for return customers.
Answered phone calls and emails to schedule client appointments.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced operational risks while organizing data to forecast performance trends.
Reported issues to higher management with great detail.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.

Cosmetologist

Phenix Salon Suites

11.2019 - 06.2021

Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Suggested treatments and styles to suit customer appearance and fashion choices.
Demonstrated high level of customer service to increase retention and satisfaction.
Developed new techniques to improve appearance of customer and provide different looks.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Styled hair, makeup and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Developed loyal following of clients by providing high-quality services.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Offered professional cuts, color services and extensions to salon customers.
Developed creative techniques to provide clients with latest hairstyles.
Demonstrated thorough knowledge of all salon products and services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Provided pre- and post-service consultations to accurately assess clients' needs.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Processed payments, entering sales in register for prompt customer service.
Maintained client treatment records and designed long-term care programs for return customers.
Answered phone calls and emails to schedule client appointments.

Cosmetologist

Dantes Salon and Wellness Spa

08.2012 - 07.2017

Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Suggested treatments and styles to suit customer appearance and fashion choices.
Demonstrated high level of customer service to increase retention and satisfaction.
Developed new techniques to improve appearance of customer and provide different looks.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Styled hair, makeup and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Developed loyal following of clients by providing high-quality services.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Offered professional cuts, color services and extensions to salon customers.
Developed creative techniques to provide clients with latest hairstyles.
Demonstrated thorough knowledge of all salon products and services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Provided pre- and post-service consultations to accurately assess clients' needs.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Maintained client treatment records and designed long-term care programs for return customers.

Cosmetologist

Edge Salon And Spa

09.2015 - 02.2017

Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Answered phone calls and emails to schedule client appointments.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Suggested treatments and styles to suit customer appearance and fashion choices.
Demonstrated high level of customer service to increase retention and satisfaction.
Developed new techniques to improve appearance of customer and provide different looks.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Styled hair, makeup and nails for customers for special events and occasions.
Increased revenue through effective customer service and inventory management.
Developed loyal following of clients by providing high-quality services.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Offered professional cuts, color services and extensions to salon customers.
Developed creative techniques to provide clients with latest hairstyles.
Demonstrated thorough knowledge of all salon products and services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Provided pre- and post-service consultations to accurately assess clients' needs.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Maintained client treatment records and designed long-term care programs for return customers.

E&E Hair Salon

Cosmetologist

04.2006 - 08.2012

Assisted with day-to-day operations, working efficiently and productively with all team members.
Paid attention to detail while completing assignments.
Demonstrated leadership skills in managing projects from concept to completion.
Excelled in both independent and team settings.
Demonstrated strong organizational and time management skills while managing multiple projects.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Demonstrated creativity and resourcefulness through the development of innovative solutions.
Delivered services to customer locations within specific timeframes.
Resolved problems, improved operations and provided exceptional service.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Strengthened communication skills through regular interactions with others.
Developed and maintained courteous and effective working relationships.
Worked well in a team setting, providing support and guidance.
Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Proved successful working within tight deadlines and a fast-paced environment.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Managed time efficiently in order to complete all tasks within deadlines.
Passionate about learning and committed to continual improvement.

Summary

Overview

Work History

Cosmetologist

Cosmetologist/Owner

Cosmetologist

Cosmetologist

Cosmetologist

E&E Hair Salon

Education

Associate In Arts And Science - Psychology

Bachelors Of Science - Psychology

Certification Of Cosmetology - Cosmetology

Skills

Certification

Timeline

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