Sara Rodriguez
Pensacola
Summary
Proficient in telesales and customer support, known for excellent product presentation and technical assistance. Committed to meeting diverse customer needs while promoting teamwork and strategic growth.
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Telesales
Connextions
Orlando, FL
- Boosted sales revenue by implementing effective telesales strategies and techniques.
- Established rapport with prospects quickly, fostering trust and credibility in the telesales process.
Retail Sales Consultant
Florida Blue Pensacola Retail Center
Pensacola, FL
04.2017 - Current
- Assisted customers in selecting appropriate health plans, ensuring informed decision-making.
- Promoted Florida Blue and retail center activities by attending meetings and events in the local communities of Escambia, Santa Rosa and Okaloosa Counties
- Provided general office support in greeting visitors and registering customers
- Provided language assistance and cultural understanding to members and prospects
- Searched and created opportunities to meet the health insurance needs of varied sectors of the population
- Provided in-center presentations to non-members and members preparing to enter Medicare and already enrolled in medicare plans
- Created strategic goals and methods with measures to achieve growth and prosperity
- Encouraged members to meet with other members of the team and provided information regarding the benefits of these encounters
Open Enrollment Contractor
Florida Blue
Pensacola, FL
08.2016 - 01.2017
Began a career at Florida Blue as a temporary worker on the sales floor selling under 65 plans and Medicare plans, as well as temporary plans and ancillary products.
Education
No Degree - Various -transcripts Available
Various
Ohio, California And Florida Bachelor of Science - Education
Bowling Green State University
Bowling Green, OH05-1975
Skills
Telesales
Retail Sales
Customer assostamce
Product presentation
Teamwork
Technical assistance
Accounting
Keyboarding
Interpreter
Teacher
Support
Accomplishments
- Resolved product support issues by introducing users to new equipment and assisting in the use of new equipment and software..
- Achieved large numbers of sales by completing product presentations, consultations and applicaitons with accuracy and efficiency.
- Used Microsoft Excel to track lead and prospects and retain sales and members.
- Created power points to clarify and explain qualifications and product features.
- Resolved product issues by managing technology and team resources.
Certification
- 2-15 Insurance License since 2013 to present
- Certified Teacher - 1975, 1981, currently expired
- Expert interpreter/translator Spanish
- Intermediate interpreter/translator French
Languages
English
Full Professional
Spanish
Full Professional
French
Limited Working
Interests
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Learning new cooking techniques and expanding my culinary skills
- Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
- Photography - nature and architectural sights
- Music - Symphony, Opera and Songwriters
- Dance - Ballroom, Squares, Aerobics
- Fashion - Clothing and clothing construction and sales
- Interior Design - home decorator
- Acting and Theater - Theater goer; volunteering
Timeline
Retail Sales Consultant
Florida Blue Pensacola Retail Center
04.2017 - Current
Open Enrollment Contractor
Florida Blue
08.2016 - 01.2017
Telesales
Connextions
No Degree - Various -transcripts Available
Various
Bachelor of Science - Education
Bowling Green State University
Yearly Circle of Champions Awards from Healthcare.gov
Achieved, renewed, and began 100's of sales through the Heathcare Marketplace since 2013 in multiple languages.